Read TripAdvisor Reviews

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  September 16, 2025

  brianc458

  Beware you might not get the room you have paid for

  This resort’s web/ booking site is misleading, disingenuous and has false advertising. Specifically, it alleges it has “Mountain View”’rooms available at a premium price. Our Mountain View room #233 was directly behind their large tall pool shed which completely blocked out any “Mountain View.”It is also located behind one of their 4? Story lodging buildings blocking out any views to the right. We thought we had been assigned one of their “standard” rooms and requested a rate adjustment, But No, the manager emphatically stated that room #233 and its adjoining room #227 were as advertised, even though he acknowledged the large pool building was directly blocking their views. So no adjustment for us. Go figure. The manager was blunt, curt and lacked any customer empathy. Sad. So, beware of Juniper Reserve when requesting any specific room. You may not get what you pay for. You have been warned. !

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  August 6, 2025

  Fritz N

  Best Place to Have a Wedding

  I don’t usually write reviews, but I felt compelled to after our experience this past weekend. We were in town for a wedding, and I have to say — what an absolutely incredible place! The entire staff was welcoming and helpful, making our time in Oregon unforgettable. One team member in particular, Lobarto, truly went above and beyond. His kindness, professionalism, and attention to everyone’s comfort and safety stood out in the best way. He played a big part in making the weekend such a success, and I just want to give him the recognition he deserves. Thank you, Lobarto — you made a great weekend even better! Individuals like yourself make people revisit again and again.

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  July 29, 2025

  rjmprg2000

  Not as advertised. Not a high-end resort.

  We booked our reservations six months in advance, only to be notified the week before we were coming that our unit was unavailable due to some booking and maintenance issues and that we were being upgraded to the penthouse suite on the third floor. After going around and around with the contact person, they were able to move us back into a unit like we originally booked. But we had to stay one night in the suite. It is definitely not a penthouse suite and definitely would not have met our needs because we wanted to grill and have a patio that was large enough for our guests. They promised to move our food items for us while we were golfing plus all of our baggage, and they did. After being there two days in what turned out to be a standalone townhome unit that was very old and tired, we discovered the refrigerator was not working well. We had been marinating raw meat so that we could grill. When I notified them, they said yes, they were aware of that and that we should’ve been using the refrigerator in the garage and not that refrigerator. That would’ve been nice to know. And you really should not rent a unit if the refrigerator is not working. I could tell you several more stories of disappointment and poor service, but if you think you are going somewhere that is very high-end, this is not that. Also, it is way out in the wilderness on a long windy road, so it is not easy to escape and go into town and have a decent meal. Buyer beware. Do your research before going.

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  July 24, 2025

  jpskahlon

  Bad accommodations

  Very disappointed by the accommodations. The two bed room condo is truly a one bed room condo, with a small office . There is not even a closet in the second bedroom. The bathroom and toilet is downstairs. So if you want to use restroom at night you have to walk two flights of stairs downstairs in the middle of night. WIfi doesn't work , solution is to go to the main looby.

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  July 23, 2025

  Oregonbabe

  Gorgeous!

  Beautiful Bend property!! We only stayed 2 nights, had a little difficulty with our room, but front desk took excellent care to resolve. We enjoyed the hot tub, pool and an opportunity to take a ride around the property in a little douce coup. They also have a 6pm golf course/lava cave tour that we didnt get to check out, but hope to next time. Our only concern is that the property only had one viable restaurant for sitting indoors and eating….Iris….which we didnt like…..the other 2 are only poolside bar type areas with very limited offerings. They had closed down the other restaurant (trading post???) for upgrades and sadly it wont be reopening for quite a while. So, if you want a sit down restaurant, you have limited choice and the drive to bend is 30 mins away….fortunately we had booked golf at other courses in Bend, so we just ate at other restaurants off the property. Also, both golf courses are amazing but the challenge of play and cost makes them very exclusive….it would be good if one of the courses could be something more family friendly so more could enjoy…..or at least have a fun mini golf course. But the service during our stay was outstanding and memorable. :)