Juniper Preserve is a gathering place, a hub, and a sanctuary in the mystic juniper forest of Central Oregon. Home to the nationally recognized Pronghorn Club and modern, upscale accommodations at Juniper Lodge, Juniper Preserve, is a wellness destination for residents, members, and guests. Resort facilities and amenities include a Jack Nicklaus Signature Golf Course and Tom Fazio Championship Golf Course, the full-service Juniper Spa, multiple restaurants, and The Trailhead, a facility for family recreation.
About Juniper Preserve, Golf & Wellness Resort
Reviews & Ratings
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August 1, 2026Jasmine PAmazing all around
Everything about it was fantastic!! Not one single complaint
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July 29, 2026jamesv678Disappointed
We were staying at the resort as we were attending a wedding . Many of us came from out of state either by car or flying into Bend . Our arrival times varied but most of the out of state attendees arrived between 11 am and 2 pm . This resort is very remote and is a distance from the city center . Therefore we were very disappointed when we arrived at 1 pm and were told our room would not be ready until 4 pm. There is absolutely nothing to do unless you brought golf clubs ! ( we were there for a wedding ) it was shocking that a resort that size could not accommodate out of state guests . Upon finally getting into our rooms we discovered tnat this 5 star resort did not offer maid service nor would they change towels unless you were staying ,longer then 3 days . But if you requested as we did , we were able to receive a change of towels. For the price of the rooms no one should have to request a change of towels and should offer daily maid service. The resort and its grounds are beautiful and the rooms are comfortable once you get in . The wedding reception was quite nice and the food was very good . The service was exceptional …but the cocktail reception prior to the dinner was held at the west side of the building that faced the sun . It was extremely hot with no shade or umbrellas . Was very uncomfortable for everyone … no fans or misters.Children were becoming very restless in the heat . Otherwise the function very nice once we were allowed into the air conditioned reception hall . I don’t think I would stay here again , to remote , late check in for out of state guests .
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July 21, 2026Emily PService Misses the Mark
I booked a two-night solo retreat at Juniper Preserve to celebrate my birthday, searching hotels across Oregon specifically for outdoor pools. I was so excited for this trip when I found Juniper Preserve. I'm pregnant and this felt like it might be my last solo retreat before motherhood, and I couldn't wait to spend a few days on my own terms just reading, napping, and floating in the pool. Shortly after check-in, however, I learned the AQI was in the unhealthy range. Combined with being pregnant and having asthma, it wasn't safe for me to spend real time outside by the pools which was the entire reason I'd chosen this hotel. When I asked about adjusting my stay, I was told the 48-hour cancellation policy would still apply, no exceptions. That evening I emailed guest services, explained that I was pregnant and asthmatic, and asked for some gesture of resolution such as a spa or dining credit, or credit toward a future stay, given that the entire purpose of my visit was gone. I wasn't asking to leave any more as that option had already been written off, but rather was asking them to help make the stay I'd already paid for and planned around feel worth being there for. It then took 15 hours and a second trip to the front desk before I heard back from their team. When the front desk attendant finally called, at 12:20 PM the next day, they told me I could cancel the following night (Wednesday) without penalty — which made no sense, since I only had one night left (Tuesday). When I pointed that out, they said I could leave that day instead, penalty-free. At no point did a manager speak with me directly. Everything was relayed secondhand through the front desk, including a "resolution" I never asked for. Being told I could simply leave was no longer a solution to what I'd raised, and it just confirmed to me that no one had actually listened to what I said, or cared enough to try to resolve this. I didn't receive any kind of apology or even a feeling of being understood by the staff for why the trip mattered—just a painfully slow response that solidified that my satisfaction wasn't a priority for them, followed by a hasty, dismissive offer to send me on my way, which felt like an insult. I've stayed at luxury hotels around the world, and what sets them apart isn't just the amenities or views—it's the trust that the staff will always make you feel taken care of when something goes wrong, or better yet punctuate celebratory trips with moments of surprise and delight. But here at Juniper Preserve, I am leaving feeling like an inconvenience instead of a guest who matters on a trip I'd been looking forward to for weeks. I won't be returning, and I don't see myself recommending it to the people I care about. It's such a fumble from a customer service standpoint to ruin what could be a years-long relationship by not adequately addressing a trip of importance, and missing the mark with "service." Unfortunately, I'll be returning home with bad news for my husband and family as I don't foresee us booking a return trip together after all, and I would caution others from booking special trips here.
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June 17, 2026Scout RNo decaf for pregnant ladies
I chose Juniper Preserve because it markets itself as a luxury wellness resort that is family friendly, but unfortunately our experience fell far short of those expectations. I’m pregnant and thought this would be a great relaxing trip off season. The issues began upon arrival when we discovered stained bed sheets that also smelled strongly of cologne or fragrance. After calling for assistance and waiting approximately 45 minutes, we were told housekeeping had already left for the day. Weird that housekeeping isn’t on property all day, but okay. Clean sheets were eventually delivered, but I ended up changing the bed myself. That evening, the bathroom door somehow locked from the outside, leaving us unable to access the bathroom or our toddler’s medication. Resolving the issue took far longer than it should have and created an incredibly stressful situation while we were trying to get a tired 3-year-old to bed. They eventually opened the door to the next room so we could use the bathroom and then left us. We found out the next day that meant we could now use the second room as an accommodation - which no one explicitly explained. We had to ask the front desk what the deal was with the open door. I also discovered there was no decaf coffee available anywhere on the property. After being sent from one outlet to another, I was ultimately told the nearest decaf coffee was about 30 minutes away by car. Hello - that’s an hour trip for coffee. For a resort that promotes wellness and relaxation, it was surprising that there was not even decaffeinated tea available in the room. Any one of these issues on its own might have been understandable. What was disappointing was the pattern: problems arose, but there was very little ownership or proactive service recovery. Time and again, the burden seemed to fall on us to find solutions rather than the resort. Management’s resolution was to refund the $105 resort fee and late checkout. While appreciated, it did not feel commensurate with the cumulative impact these issues had on our stay. They said the room was the accommodation because we now were using a living room. I explained that we didn’t ask for a living room, we just needed access to a working bathroom… Management, Josef was not understanding at all. The property had great views, but the service and operational execution did not match the luxury experience being advertised. Even motel 6 has coffee and tea for pregnant ladies.
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May 11, 2026KWCase
Relaxing Stay with amazing views
An amazing experience, super relaxing. Brought our dog, they had walking paths and an area for him. Went to the bar, great cocktails and bites with spectacular view of the mountains. Loved this romantic getaway