Buttercloud Bakery & Cafe is an artisan bakery specializing in biscuits, scones, sticky buns, specialty desserts and other downright delicious baked goods. They also offer breakfast and lunch sandwiches featuring local ingredients piled high on their signature buttermilk biscuits.
About Buttercloud Bakery
Reviews & Ratings
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Nothing unique and sandwich was marginal.
Beef and blue was a dab of blue cheese and beef that may have been cooked last week. $4 for a small mason jar of iced tea without an offer of a refill. Lots of choices in town…skip this one.
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Buttercloud Heaven. 😊
I Finally made it into Buttercloud for breakfast. It was exceptional! Everything is produced in-house. I ordered a mocha and the smoked salmon scramble. Both were delivered quickly and were delicious. Very impressive in that they were very busy. This is a family run business, and that vibe was very evident. Seated at the counter, I could observe the kitchen through a very large window. The kitchen staff were smiling and cheerful. I expected good food and service, but this exceptional place served some of the best breakfasts in Medford. Well done!
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My First and LAST Visit to Buttercloud
My first visit: Came with a friend who had been a past patron and always raved about the food and desserts. in this experience, however, not only was the food less than good, but a negative encounter with the waiter leaves me still reeling. After waiting nearly half an hour for a table (when there were clearly empty tables) then another 35 minutes for our food, my friend who had been waiting for some jam for more than a reasonable amount of time, addressed the waiter who was talking to customers at the neighboring table. My friend was somewhat rude with her "hello?" at the waiter, I will admit. However, the waiter whirled around and in his outside voice chastised us in front of all the other patrons. Granted my friend could have approached him differently but his over the top, dramatic response was uncalled for. He was less than professional and would not let it go repeatedly making comments to us like "what are you 5?". It was obvious he was doing his best to antagonize us into a more volatile confrontation. Very unprofessional and unbecoming of a waiter. He simply would not let the matter go and each time he approached the table he had more retorts. I finally intervened and told him we understand and we get it. Still, he continued until we were standing getting ready to leave while his drama continued to spill over on us and all the surrounding patrons. His last words as we were leaving were, "you need to leave now" and "you are disturbing everyone around you." It wasn't our drama that caused the soap opera but your waiter's. He was highly unprofessional and inappropriate in any case. This situation could have been handled more politely, assertively, and becoming of Buttercloud. Its unfortunate that you hire employees with such an aggressive attitude. If he can't handle upset customers then he shouldn't work in the food service industry. I apologize to Buttercloud for my friend's inappropriate, but very minor comment. Needless to say neither of us will be back and will be sure to share our experience as often as possible.
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This was the third strike your out
Ordered 2 Bacon Cheddar Scones, Hash and a french press for one. Scones were good, the hash was just fried potatoes and squash that would have measured 3/4 cup. As for the french press coffee we were served a cold cup of coffee. When we mentioned this to the waiter he took the cup and zapped it in the microwave. When I questioned him he seemed surprised and told me it would take 4 minutes to make a fresh one. Did I want to wait for a fresh cup? The service was already sketchy so we passed. What we received was cold coffee out of an air pot. We watched the manger or owner make a new pot as we were waiting for our meal. Poured hot water over grounds in a stainless pan. Set timer and after 4 minutes the contents of the pan was poured into an air pot.
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Definitely worth a visit!
Exceptional in every regard! The food was homemade, the eggs were cooked to perfection, and best "from scratch" biscuit and gravy I've eaten in my life! Also, the restaurant was quiet, with no blaring music which makes it impossible to hear the person across the table. I highly recommend!