503 Sushi Bar (located in the historic Reed Opera House) serves up an inviting mix of traditional Japanese sushi and creative roll specialties in a relaxed, modern setting — perfect for a flavorful lunch or casual dinner out.
About 503 Sushi Bar
Reviews & Ratings
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Unreal
My partner recently took on a big change at work and we’ve seen our time together get much more limited with her work schedule changes. Last night we planned to meet after her first Sunday shift in years for a sushi dinner date at what we’d been told was a pretty good place. I love what they’ve done at the Reed Opera House downtown, it looks beautiful. Going into the restaurant I was a little annoyed with their new method of ordering, but I’m nothing if not adaptable in this post COVID world. You scan a QR code and you’re taken to a digital menu where you order and pay all at once (I do like Apple Pay options, I suppose). I will say I intended to leave a tip in cash based on service, but I have an issue tipping before I receive any service. Anyway after ordering, we received our sushi on one plate, and were surprised to find that the only double roll (the dragon roll) was slathered in avocado slices (which was not specified on the menu). We noted specifically an avocado allergy existed. We also ordered a spider roll (that is made with avocado) that was going to be completely for my partner and so we ordered as is. Upon receiving our food, and noting the issue that we had, we flagged one of the two servers down and explained the situation, that the dragon roll appeared to be made incorrectly, because there were avocado slices all over it. She went back to the chef, who is also apparently the owner and manager, and I saw her explain the situation. She came back and informed us that “that is just the way he makes it”. When I emphasized that we ordered it specifically because it didn’t have avocado, I asked her to have the chef remake it. She stated that he had told her that he would not remake it. That was when I asked her to let me speak to him, assuming she would pass along the message and he would come out to speak to me. When she came back to our table a minute later, she looked rather embarrassed, and said that we needed to leave. Needing clarification, my partner asked were they going to refund us, to which she replied no, they were not going to refund the coat of our meal amd that she had been instructed to take our plate, and we were to leave the restaurant. He would not remake our food, allow us yo eat our food, or process a refund. It was at this point that I did get up and walk over to him, just to clarify what was being told to us, and after grabbing a menu from their serving counter, and showing it to him very clearly where the Dragon roll DOES NOT have avocado listed as an ingredient. He angrily tossed his own menu and said again no refund, no correction, and we had to leave. I was shocked. Needless to say our date night hit a serious speed bump. We ended up at Ventis just to eat something, but we’d both been excited for sushi, soooo. I would highly recommend that we let this horrible business go out of business. With so many good options of places to eat downtown, this one should not ever be patronized again.
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Great!!
Easily some of the best sushi in the Salem area! I’ve had it several times now, and it always tastes delicious and fresh, it’s prepared quickly, and I think it’s well-priced for sushi! I’ve only had it to go, so I don’t know what the in-restaurant presentation is like, but even when packed to go, the food looks good. I highly recommend trying this place out!
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FAMILY SUSHI...EXCELLENT!!!
We stopped in at 503 on our way thru town. Although the reviews were not that great we decided to try it any way. (mostly because they said it was cheap) Well we had a great time. The sushi was Very Good, the Wait staff was EXCELLENT and we had a wonderful time. Honesty the only part of the other reviews i would agree with was it was very inexpensive. We will definitely go back.
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Nice location to sit and look out.
I have been trying to find good sushi here in the valley. I’m fairly new to Oregon and enjoy a good sushi spot. I haven’t had any luck. This place is certainly the most inexpensive - prices less than even the Momijis around here - I didn’t enjoy the sushi. It either tasted less than the freshest or had no taste. It came out almost immediately - though service was efficient and friendly. I had a tuna roll - tasteless with thick, gummy wrap, asparagus roll with too much cream cheese, and peppered tuna that tasted old and dry.
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Slow service when you enter from the back
We entered the back entrance and the sign says wait to be seated. More like wait to be noticed. They need a bell or something. We were seated and promptly greeted. Sushi was good and prices were fair. Good portions. The sesame balls were great!