TripAdvisor Traveler Rating based on
1317 reviews
Call ahead This experience may be open for on-site visitation; however, offerings and/or operating procedures may have changed due to COVID-19. Please verify details before you go and visit the COVID-19 Resources page for more information.
Ocean-view suites, restaurant and lounge, pool, sauna, spa, live entertainment, childcare and arcade.
TripAdvisor
We stayed at CWCR for years. They updated the place it looks nice, but the beds are HARD as a rock! The refrigerator was broken. The room had a partial oceanview, but could see the attached apartments perfect. The pools& hot tub was not opened, although MANY resorts have had them reopened. We were on informed when we made the reservations. Really a loss when we vacationed with our kids for years here! Very sad!
We reserved a single night for a room on the first floor and was told a ramp existed for that level we thought nothing more about it. When we arrived and checked in we were given keys for room 136B. Access to the first and second floors require climbing up or down stairs. A ramp does exist near the handicap spaces a the far left of the building while the room is at the far right of the second building ... about 18 rooms travel. Not great for my wife.
My husband and I paid over $50.00 for 2 buffet meals on 10/30/21. It was at the top of the worst meals we had ever had. I had prime rib with green beans, mac and cheese and a roll. My husband had the same meal except he had salmon. All of the food was tasteless, unseasoned and lukewarm. We both ended up eating a roll each and I had half of a piece of cheesecake that tasted old and hubby had pie that wasn't good either. That was our dinner and by the way as we looked around, we saw dishes removed from 2 tables both of which didn't eat their dinners either. We should have said something but the lady at the register seemed out of sorts and unapproachable. I asked waitress if I could take our receipt and leave for a moment to smoke and she advised I would not be allowed back in should I leave as that is their policy. So that didn't sit well after I got my plate and it was all downhill from there. Needless to say it was a very expensive two meals which we couldn't eat and we will never dine there again. VERY disappointed. Barb Harrison
Some reviewers have totally panned the rooms in this resort but our 3rd-floor king in building D was fine and appeared to be recently refurbished. During busy times we tend to give hotels a pass when it comes to carpet stains, chipped paint, and other maintenance issues as it's understood how long a room has to be out of service and this place appears to be booked solid every night. So ignoring those issues, we found the room to be clean and comfortable with a stunning view of the beach and ocean (and yes, the windows can be "foggy" but cleaning sea spray off windows each day is pretty much impossible). The room was on the small side (rooms in the other buildings are a bit bigger, I think) and the bed was comfy (at least I thought it was but my spouse thought it was a little soft, but then he'd sleep on a piece of plywood if he could). The room was also furnished with a small table and chairs, a refrigerator, and a microwave. The bathroom was small with plenty of nice towels and deliciously scented toiletries with a divine showerhead. Since we had the sound of the ocean coming in the open window, we didn't hear anything from neighbors or the outside. We compared it to a nice room at the Super 8. The location is fabulous with the casino a short walk away and both the casino and hotel restaurants are quite good, plus there's a Safeway and other places to eat within a 1/2 mile. We also found the staff members in all areas to be super nice and accommodating. We would definitely stay here again if we wanted to spend time in the casino and just needed a place to sleep.
Every room has a stunning view of the ocean! The hotel has 4 buildings, each with 3 floors. There are no elevators and stairs are required for every level. Down 5 for 1st, up 5 for second and 2 flights for 3rd floor. The higher you are - the better the view. The room was basic, outdated, in need of repair (no grout in shower), and not perfectly clean (base of table and other surfaces ignored for awhile.) What was really odd - the king size bed is a full foot short. Our feet hung over the end.... For $200, it's probably an ocean front bargain? Certainly, it was close to their restaurants - which were also ocean front. Food was good! We also walked from building C to the casino which was nice because the parking lot is a maze for sure. Casino is large with lots of slots, machines and table games open. We enjoyed our stay but would likely explore other options in the future.