Ocean-view suites, restaurant and lounge, pool, live entertainment, childcare and arcade.
About Chinook Winds Casino Resort
Reviews & Ratings
Read TripAdvisor Reviews
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Chinook Winds Casino Resort Hotel violates federal ADA laws
We have always stayed here with our service dogs and the hotel has a record of this. After our stay in March 2025 the hotel charged my credit card a $250 pet fee without notice to me. I disputed this for over 6 months with my Wells Fargo Visa and Chinook Winds Casino Resort Hotel and was not refunded my money. I had to take my complaint to small claims court and I did prevail. I was awarded $585 total for the case and am still waiting for payment. If they had just credited back the $250 they stole from me it would have put an end to everything. What morons, now they lost regular playing customers who came to this casino at least 10 times a year and spent well over $250.
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Stay away from Chinook Winds Hotel and Casino
What a terrible experience overall. Website and front desk both made it appear that the rooms were attached to the casino. They are not. I also made it very clear we were traveling with an elderly handicapped person. The room they gave us had multiple stairs and no elevator. It was old and stuffy. After an hour of going back and forth they gave us another room which had elevator service and was much nicer but smelled of cigarettes in a nonsmoking room. The food service was horrendous with little options and way overpriced. Received our drinks after our food and one person didn't get their drink at all after multiple requests. Travelers beware! Chinook Winds is not at all what it appears to be. When I challenged the front desk about all my concerns, they said "sorry people complain about these things all the time". After spending over $600 there for food and a room we felt ripped off...
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A pleasant stay.
My husband & I stayed two nights in the Junior Suites. The ADA 3rd floor room was spacious, comfortable, & welcoming. Everything worked, so no issues with TV, fireplace, etc. There’s a serious lack of handicap parking spaces, a significant concern. Shuttle isn’t accessible for walkers or canes. The casino is thankfully smoke-free, with the exception of an enclosed slots area for puffers. Slots weren’t generous & my Players Club card wouldn’t work most of the time, so my points rarely accumulated. It’s surprising there is no sundries shop, a place to grab snacks, toiletries, a newspaper, aspirin, etc. The overall experience was fine, though.
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Don’t stay here!
Very disappointed. I was shocked when we pulled up. The hotel is so run down and looks trashy. I was hoping the inside of the room would look better. It’s not. I paid for a delux room and there is nothing delux about it. The window (with a view) is very small… and you can’t see through it. My jaw dropped upon walking in. I am a native Oregonian and I have never rented a hotel with with an ocean view that you can’t see out of abs that is tiny. I went rob the front desk to see if there was another room that the window is at least visible through. They tried telling me it’s always like this on the coast. I said no… I’m an Oregonian and this has never happened. When they couldn’t trick me, she got a manager who started the same thing. They says they are sending a cleaner in a couple of hours to wash the windows. I’m sure that will help… for about 5 minutes. The windows are old and not made for coastal weather. Cheap. I’m disgusted. I spent a lot of money to come here and enjoy my vacation. Now I’m just annoyed and frustrated. Will never stay here again.
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Poker Room Scam! 🃏
I was playing poker at one of their poker tables that was full of people. I drew a full house, so I placed my cards (face down) on the table - I did not fold. At the end of the game, another guy had 3 aces, and the dealer immediately took my cards off of the table and instead of turning them over to see what I had, he immediately swept them up into the rest of the deck and pushed the pot towards the guy with the 3 aces. When I hollered at him that I had a full house, he told me that I should have said something. I told him it is the dealer’s responsibility to determine which hand is the highest, and NOT the customer’s job to bring it to his attention. I asked to see the casino manager, but of course he was not available. I asked them to view the camera footage, which they refused to do. I believe I was scammed out of a winning pot by the dealer and the guy with the 3 aces. I have since tried multiple times to contact their casino manager and nobody has ever returned my calls. If you stay in their rooms, do your gambling somewhere else. They obviously don’t care about their patrons. I lived in Las Vegas for over 20 years and would never see anything like that happening in Vegas! Never!