Located half a mile from Portland International Airport and only 10 minutes from downtown Portland. You’ll find a popular selection of shops and restaurants just a mile down the road at Cascade Station. Enjoy the hotel’s 24-hour fitness center and complimentary breakfast and WiFi
About Tru by Hilton Portland Airport
Reviews & Ratings
Read TripAdvisor Reviews
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September 7, 2025Darci DThe Commercial With The Competitor - Hilton Lied - Competitor Better
I would never stay at this place, they are disorganized and then blame you for not being prepared. It took us almost 45 minutes to check in. After checking in, we get to the room and the remote for the TV will not work, I called the front desk. The clerk explained to me that there were only 11 channels at the hotel, that was the first sign something was wrong. We put in a 4:00 am wake up call because we had to be to the airport for a flight to Japan by 5:00 am. We did not get a wake up call, and better yet when we asked why it was explained to us that we needed to be better prepared and should have had a back up. Of course, my daughter did miss her flight, we spent a bit of time getting her on the next flight. We go back to the hotel, because the flight was missed and slept. We set the alarm to wake up to check out the next morning with an hour to spare so we could have the breakfast. Low and behold the breakfast was shut down early, why? When asked, I got a shrug and I don't know. This hotel was a nightmare on steroids. It cost us money for changing flights out, it cost us money for parking, which they do not mention at the time of booking. But they change the rules as they see fit after advertising one thing. Do not waste your money.........
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June 10, 2025Tour53909950213Great Place to Store Luggage. Horrible Place to Be Human.
Let’s get one thing straight: Tru by Hilton is not tru to the Hilton name. If you’re looking for comfort, friendly service, working A/C, or a pancake that doesn’t cause a small-scale riot, keep driving. Check-in was a surreal experience. I walked up to the front desk only to realize I was interrupting a deeply important conversation about…something definitely not my reservation. I stood there like a ghost at a séance, waiting for them to acknowledge that I existed. Eventually, I got a room. Should’ve just asked for directions to a better hotel. The room itself? A humid, foot-scented cheese cave. The A/C unit smelled like someone’s socks after a 5K in Crocs. When I asked to switch rooms because the unit wouldn’t go below 74°, they shrugged and said, “We’re sold out.” Funny, the Hilton website showed available rooms, and there were actual Hilton staff at other properties offering to help. Not this place, though. They were too busy being annoyed by the sound of pool balls in the lobby. Parking was a full-on saga. We paid for it, but the validation machine was broken most of the time. To leave the lot, I had to walk to another hotel, get my ticket validated there, and then come back just to drive out. You’d think for $10 they’d give you a magical “in and out” pass. Nope. Just vibes and regret. Oh, and breakfast? Picture a line of caffeine-deprived guests surrounding a sad, broken pancake machine while staff ignored the growing tension like it was someone else’s apocalypse. People were seconds away from flipping tables. You could smell the syrupy despair. In the end, I learned one valuable thing: this is an excellent hotel if you’re a suitcase. Just don’t be a person with expectations.
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April 26, 2025IKE48Quick Stay
Stayed here before an early morning flight out of PDX. Clean room, a bit tight. They are 100% cashless so we could not get change for tips. The free shuttle service to airport is great. The staff was friendly and helpful when asked questions. Small workout area.
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March 24, 2025Scott W
Not a SAFE PLACE TO STAY!!!
I recently stayed at the Tru Hilton next to the Portland airport and unfortunately my experience was far from what I expected. While the location was decent and the staff is generally friendly, the main issue I encountered was lack of security and safety measures during my stay. I experienced a theft in my room along with two other rooms were broken into as well . Some of my personal belongings was stolen. I immediately reported it to the front desk and spoke with the manager with a positive response when talking with her, after the initial conversation she has blown me off and will not respond to any communication regarding the replacement of the item that was stolen . There has been no clear action taken with no follow up at all. It’s unacceptable that this hotel knows the lack of security of my personal belonging taken with no response. I travel frequently and never encountered such a blatant lack of concern to the situation. The entire experience left me feeling uneasy and uncomfortable. I absolutely cannot recommend this hotel to anyone looking for a secure and trustworthy place to stay. I hope they take this seriously in improving security measures going forward but for now I will definitely be looking elsewhere for my next trip when I travel into Portland .
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December 29, 2024diogenesl2014Very close to airport
The hotel is one of the closest to PDX, took about 6 mins or so. Parking is managed by someone other than hotel, so you have to pay separately. The room was not cleaned properly. There was a bag of trash from previous guest right next to the door inside the room. Several soap containers were broken. The room is extremely basic, so it would have been nice if it was cleaned properly and all soap containers were refilled prior to each guest check in.