Mt. Hood Oregon Resort

Experience the grandeur of Oregon high country at Mt. Hood Oregon Resort.

Tucked among the lush evergreen forests, majestic mountains and exhilarating waterfalls and waterways of the Willamette Valley, “Mt. Hood’s Premier Resort Destination” offers a seamless blend of modern luxury and casual comfort.

Wonderfully secluded yet easily reachable, The Mt. Hood Oregon Resort has everything necessary for an unforgettable mountain getaway: 157 spacious guest rooms, suites and villas appointed with rich, warm woods and bright, welcoming colors. Enjoy fresh, seasonal cuisine at Mallards Café & Pub and Altitude Restaurant & Lounge and boundless recreational options, including a year round heated outdoor pool and the best 27 holes of golf in the Mt. Hood Territory.

TripAdvisor Traveler Rating: 4.0/5 TripAdvisor Traveler Rating based on 978 reviews

TripAdvisor

  • TripAdvisor Rating
    September 19, 2022
    Victoria72784

    Needs a little help

    We got to our dark, dingy room and it had an odor. Had to air out the room. Went to turn on the television and it did not work, so I tried to call the office...only the phone did not work. Walked to the office and they sent out a man that explained you need to manually turn on the television. One remote was for the channel and the other was for the volume. Had only 10-12 channels to chose from and they were cartoons, old movies and things I did not want to see.

  • TripAdvisor Rating
    August 20, 2022
    lcbigred

    Needs Remodeling Post-COVID

    This may have been a nice property at one time, but as other recent reviews indicate the property is in BAD shape post-COVID. The landscape has been neglected for a while... weeds, trash, broken branches, and dead plants litter the property. The dirty rooms/buildings are not much better. Between our two rooms (had to move) we experienced non-working internet, a heavy mildew stench masked by overpowering cleaning chemicals, and very cold showers. When I called the front desk about the lack of hot water they knew about the problem, explained it was a broken circulator pump, and to just run the shower for 10-15 minutes. Are you kidding? Why would you even put guests in a building with a known hot water problem? I can only assume every building has some significant maintenance issue. Its a shame because the surroundings of the valley are spectacular. We contacted the resort manager about the poor stay and requested a partial refund - not a big ask IMO considering this place does not nearly justify their rates. He has been apathetic and incredibly unresponsive... several emails from me might result in one boilerplate response from him, and a general promise to get back to me with a resolution. Haven't heard from him in a month. It should be noted several of the amenities listed on the BW website are no longer available (i.e. grille at the golf course, nature concierge, etc.).

  • TripAdvisor Rating
    August 16, 2022
    allisonjenkinson

    Do not bring your conference to this resort

    Stayed at this resort for a conference. Horrible set up. Meetings are held in main building and exhibits and food was help in a tent on the golf course. Had to make walk back and forth mutlple times a day. Did not promote interaction with vendors and attendees for our type of conference. Where the tent was everything was extremely wet due to sprinklers on golf course, and NO RUNNING RESTROOOMS.. who does that during a conference. Had multiple porta potty available but zero hand washing stations. This did include golf club house and restaurant Porta potty only, had to walk back to your room or hotel lobby to use a good distance across the way. About .3 to ,5miles. Rooms extremely outdated, water damage on doors caused them not to close, torn curtains, sliding door to pation access was located on wrong side and had to have curtains completely open to access and go outside- if on bottom floor everyone can see into your room. Air condtioner didnt work, and if wanted fresh air everyone saw you relaxing in room etc. Run down property , broken items from hotel in random spots, weeds everywhere. Pool area was best part of resort but hot tub was broken. Only attempted to eat breakfast once.. buffet only, empty food bins, or dried food only messy area no service staff to help. I would stay in Government Camp if your looking for a place or some of the the other places in the area..

  • TripAdvisor Rating
    August 1, 2022
    pauldinunz

    Not a good place to stay

    Very old and tired property. Lanscaping is not well maintained around the whole property. Buildings exteriors and interiors are old and worn. Room has musty odor. Old in-wall airconditioning unit was noisy. Old carpeting didn't feel very clean. Overall, it's just old and tired. They also charged us $50 "Resort Fee" for two nights. Note.... this is no "resort". Rooms open to outside walkway. Find another motel/hotel that doesn't come with a "resort fee", and is newer. They didn't even have any USB ports in the room... it's 2022, time for that! Every other hotel and resort we stayed in over the two weeks have these amenities.

  • TripAdvisor Rating
    July 28, 2022
    985toddh

    Needs Improvement

    Understaffed, old dirty hotel. No reason to satay here. The few staff that they have really do not care. Needs a good cleaning and remodel. They bill themselves as a resort but offer no resort features.

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