Located in Hillsboro's "Silicon Forest," Home2 Suites Portland Hillsboro offers free shuttle service within a 5-mile radius (reservation required). Nearby are Intel, ASML, The Streets of Tanasbourne, Hillsboro Stadium, and Hillsboro Airport. Downtown Portland and Pacific University are within a half-hour drive.
Enjoy the indoor pool and fitness center. Breakfast and WiFi are free.
I travel for business and have need staying here for the last 5 years and I recommended to 5 my co-workers to stay here because the breakfast was good. I can no longer make that reference breakfast has gone way down over the years: 1- no fresh bananas (only bruised) 2 -Yogurt dispenser ran out of yogurt with no back up availalble 3- No fresh fruit cup 4- green Apples were Black on the inside 5- NO forks The breakfast is no longer the price of the hotel. I was also told it was a new management ... shame on them
This review is long overdue! We stayed in September and the staff at this location was the absolute best! They went above and beyond for my son’s birthday! They made the trip extra special and even gave my daughter a goodie bag too! Tenniel was so friendly and really made us feel at home. We were visiting from out of state and she printed out multiple places that she recommended to us. The hotel had a bbq on one of the nights we stayed and it was so convenient to be able to come back from a days worth of activities to a nice meal! They had burgers, hotdogs, and a bunch of sides and drinks to choose from. The laundry room was extremely convenient! We were able to do our laundry before flying back home so we had one less thing to deal with when we got home. They have a little convenience store area that has laundry soap as well. The kitchen in the room comes fully stocked. That made is super convenient for us to buy groceries and make easy dinners in the room. The room also came with tons of storage so we were able to unpack all of our suitcases and organize our clothes with plenty of room to spare. The room was very clean! The complimentary breakfast is great! They have cereal, eggs, bagels, waffle maker, yogurt, and more! My kids loved the indoor pool and jacuzzi! This hotel was perfectly located. Not too far from Portland in a nice suburban city. Target is close by and there’s a ton of restaurants nearby as well. Thanks again Tenniel for making our stay extra special!! *the last 4 pictures are from when we were leaving to show how spacious the room is*
This was my 2nd time staying here this year since I had such a stellar experience last time. I appreciated Lucas's excellent customer service & willingness to accommodate my request for an early check-in. I was exhausted from traveling. I highly recommend. Rooms are clean, modern & breakfast is above & beyond!
The hotel is well-located, with clean and comfortable rooms. However, staffing at the front desk appears to be a recurring issue. On two separate occasions, once when registering our car and again during checkout, we were left waiting for extended periods. During checkout, we stood at the front desk for over five minutes before a cleaner noticed us and had to call someone to assist. This lack of coverage suggests the property may be understaffed, and it contributed to a sense of disorganization and neglect that no guest should have to experience. The more serious concern occurred the day after check-in, when we needed to register our car. We waited over ten minutes while the front desk agent was checking in another guest. Due to a time-sensitive situation, I approached the desk to ask if I could return shortly to complete the process. The staff member appeared unwilling to understand the urgency of the request and responded with visible frustration and dismissiveness. The situation escalated unnecessarily when the manager later came to our room, visibly upset, and accused me of “attacking” his staff, “cutting the line,” and “slamming” a piece of paper on the desk - none of which occurred. I calmly explained multiple times that his account was inaccurate, but he seemed more intent on defending his employee than listening to a guest. His tone was accusatory and unprofessional. Only after my husband intervened did the manager de-escalate and offer complimentary parking, which we appreciated, but the damage had already been done. We’ve stayed in well over a hundred hotels around the world and have never encountered a situation like this. I am known for being respectful, kind, and considerate, so being mischaracterized as aggressive was deeply disconcerting. We were treated with hostility and misjudgement not once, but twice. We understand that hotel staff may occasionally deal with difficult guests, but to treat all guests with suspicion and aggression is thoroughly unprofessional, and undermines the very essence of hospitality. For the remainder of our stay, we avoided the lobby and common areas, despite having paid to be there. We did not feel welcome or safe after the interaction, due to the behavior of the staff. There is a clear need for staff training at this property, particularly in empathy, communication, and conflict resolution. We will not be returning, but we sincerely hope that management reflects on this experience and takes meaningful steps to ensure future guests are treated with the respect and professionalism they deserve.
This property is great. Nicole and Lucas at the front desk were so pleasant and made the stay fabulous. Both were super helpful to myself and my daughter who had just had surgery. I will be back soon!
