The Embassy Suites by Hilton Portland Tigard is a full-service, upscale, all-suite hotel that's located only minutes from downtown Portland. The fourth largest hotel in Oregon boasts a unique location beside the Washington Square shopping mall and offers central access to some of Portland's best-known attractions.
About Embassy Suites By Hilton Portland Tigard
Virtual reality is almost as good as being there.
Reviews & Ratings
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March 18, 2026Footprints483912Quality is slipping
I've stayed at this property about five times in the last two years and was initially really impressed with the value, though it has seemed like each subsequent trip has not lived up to the initial one. This time the wear and tear on the place was hard to ignore. Our room this time included badly ripped bedskirts and missing curtain pulls; in the first floor women's restroom, multiple ceiling tiles were cracked or askew, grout and baseboards were filthy, and the air vent covers were completely caked with dust and looked disgusting. Even the quality of the buffet breakfast and happy hour seemed to have slipped, with the heated syrup dispenser broken, diet coke out for 2 full days, and dwindling variety of food items particularly at happy hour. On my next trip to the area I'll be staying somewhere else.
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March 5, 2026Daydream52408598383Loud noise until 4am
Hilton Honor Members look elsewhere for lodging and avoid this Embassy Suites Hotel. I stayed here 2/22-2/28 2026 on business. While there were small annoyances with the room itself such as no toilet paper holder just a loose roll and worn carpet, the biggest issue was the complete lack of service, care for their Honor members, especially Diamond and absolute disregard for their own hotel noise policies. 2/26 through 2/28 the hotel hosted the "Rose City Swing" which held dance competitions during the day. However they were allowed to party in the event space directly below my room with no noise curfew. Thursday night into Friday morning I had loud thumping music going until after 4am Friday. I called several times to complain and was told they would have security go over and ask them to turn it down. Friday 2/27 into Saturday 2/28 the same issue! loud thumping music I called again at midnight and 4 am to complain and the response from the "supervisor" on duty was "sorry there is nothing we can do except ask them to turn it down, we should have moved affected guests away from the space before this started". Saturday morning checking out I asked to speak to the Hotel manager only to find out no manager was supposedly on duty until 11am and was told to contact Hilton Honors directly. I did so and opened a complaint with Hilton which I was told would receive a response from the hotel management team within 3 business days. its now been 5.... it is obvious this team has absolutely no care or consideration for their overnight guests or Hilton Honor members and cannot be bothered to reach out to provide even an apology or explanation as to how or why something like this was even allowed! There are several other Hilton and Marriott Properties close by and I'd strongly suggest staying there at all costs!
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March 1, 2026Curiosity56054792409Outdated, Uncomfortable beds/furniture. Mold in ceiling.
Been coming here since I was a kid in the 90s’s and it’s lost its charm. Very outdated. Couch’s, chairs, and beds are very worn and uncomfortable. Don’t even try the pull out for the couch, it’s like sleeping on metal bars. Visible rust on light fixtures in bathroom, mold in the ceiling (gross!), and leaky faucets. Ive brought my own family here yearly for the location on the outskirts of Portland and hoped they’d update the rooms but it gets worse every time! Same carpet in rooms from 3-5+ years ago, showing wear. The included breakfast is decent and the free drinks between 5-7pm is nice but it’s hard to justify paying $200 plus parking fees etc. for an outdated hotel. Won’t be coming here again sadly.
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October 4, 2025ronnoc30Nice stay despite the obvious wear and tear
We had 2 king bed suites booked for 3 nights each. I noticed that some other reviews mentioned that the property is dated and worn. This fact is true to an extent. Furniture and decor did seem dated and the suites appeared to be worn, the suites seem to be due for a renovation. On a positive note, the living rooms, bathooms and bedroom of both suites were very spacious....a family of 4 could stay in one of these suites and have plenty of elbow room. The beds were very comfortable and we all slept well. Each suite had a microwave, a fridge, and 2 televisions.....we did feel that for the large size of the rooms, the tvs could have been a little bigger. This hotel has a very good food and beverage program. There is you typical Embassy Suites hot breakfast with plenty of hot and cold items as well as the cooked to order egg/omelette station. Also has a nightly managers reception from 5:30 pm to 7 pm and every guests gets 2 free drinks, both the omelette line and the line for evening drinks moves quickly and the staff are friendly. We had a delicious dinner with great service at the on site restaurant Cascadia. I especially recommend both the seafood chowder and the seafood pasta dish. Hotel has an indoor pool that we did not use but looked very nice and inviting......made us wish that we had brought swimwear on the trip. There is not much walkability at this hotel...there is a Target store across the street that is easy to get to...there is a Jackson's convenience in front of the hotel....the hotel is close to a major shopping mall (Washington Square) which has plenty of wining/dining options....theoretically you could walk to the mall but we chose to drive since the sidewalk next to the hotel does not extend down to the mall and you would have to walk on the road to get to the mall. Hotel has plenty of parking but unless you arrive early, you can expect to park in the back lot which has many more parking spaces that the front lot. The back lot does have an entrance to the back end of the hotel which you can access with your key card. Overall we really enjoyed our stay at this hotel....would have been a 5 star but had to deduct one star due to the wear and tear evident in the rooms.
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September 30, 2025shellsjobs
Comfort for one night
This hotel was close to my work while I was traveling to Lake Oswego. It was convenient, there was breakfast (which really should just be included but it was $15) and the room was comfortable. Black out curtains, linens and all were great. My room didn’t have an iron so I called the front desk to get one and it arrived in minutes. Great service! The price is a little high though IMO.