Virtual reality is almost as good as being there.
TripAdvisor
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Great hotel and location
I stayed recently to explore Portland and this hotel is in a very central location, close to many shops and the small breweries / restaurants and also the train station (if taking Amtrak Cascades). Rooms are well appointed and modern and very quiet (though the lift bell is loud if you were by the lifts). Spacious and with everything you need including a cooling draw for drinks, and coffee machines etc. I had a small issue on checkin but that was my travel agents issue not the hotel, but nevertheless the hotel sorted it very efficiently for me. Nice bar area, and breakfast was very good and staff very attentive, although there are many options for eating in the area. There was a good gym at the top of the hotel. I would certainly recommend this hotel if in the city. Nice rooftop view of the city too.
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Always a great stay
I always stay here when on business in the Portland area. Great location near good restaurants and an easy walk to shops. Most of all the staff is great and extremely helpful at the same time personable.
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Awesome hotel and staff
This hotel is centrally located within walking distances to many restaurants, shopping and sights. There is a parking lot directly across from the hotel, which is cheaper than the $49 charged by the hotel. We stayed at this hotel as part of a large wedding group and I can honestly state that the staff at this hotel are the best we have encountered in a long time. Sage, Sam, Neko and Justice on the front desk were truly amazing and helpful and in the restaurant Sam, Michael,Chuck, Ashi and Wes were exceptional and really went out of their way to make us comfortable.
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DISAPPOINTED IN OUR STAY
We are Hilton Honors members and were disappointed. It started with our arrival at the hotel and the valet just stood there while we removed our luggage. He just stood there and offered NO help whatsoever. We had the same experience when we checked out. The room was ok, but the rug was dirty and worn. Way overdue for a replacement. On a positive note, however - the location of this hotel was great. Easy walking distance to some nice restaurants. And the bartender - Chuck was great. He was very friendly and made you feel at home.
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Not 4 star service.
Had a delayed flight and called ahead to let them know. I tried to check in at 3 am. It took 45 minutes before I could get a key for a room. That was the last thing i wanted to deal with. I had to recheck in the next morning and the manager was not very sympathetic to my complaint. Not 4 star service.