A homey trattoria offering Italian comfort eats, fresh pasta, pizza, & craft drinks in a chic, wood-paneled setting in the Nye Beach District.
About Sorella
Reviews & Ratings
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Frozen pasta dish not fresh
Frozen pasta dish not fresh, go anywhere else!
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Pizza is some of the best we have had anywhere.
Some of the best pizza we have had anywhere! The Diablo was an interesting combination of ingredients that all just worked! Also had our own combination - fresh mozzarella, sausage, ricotta,marinara sause.
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Yummy, cozy local spot
Cozy local spot with delicious food and great service. Had the Caesar with anchovies and the pepperoni pizza. Will return
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GOOD FOOD, POOR MANAGEMENT
My husband and I ate at Sorella’s last night, which is a local restaurant we truly enjoy. The reason for the poor review is not the food, it’s our view of poor management decisions and perhaps restaurant procedures. the mis-management of customer expectations. We had decided to share a pizza, but couldn’t decide between the “Diablo” at $25 and the “Pepperoni” at $21, so we asked our waiter if we could do one half of the pizza as Diablo and the other half as Pepperoni. He said that we could. The pizza came and was very good. And then we received the check. The price for the pizza was $35!!! When we asked the waiter why it was $10 more than the higher priced Diablo pizza at $25, a maximum of $25 (for the Diablo) he said that it had to be priced as a “custom, price per item” pizza and that came to $35. Huh? The guy that makes the pizzas probably makes between 50 to a 100 pizzas per shift. He knows exactly what 1/2 pepperoni and 1/2 Diablo would mean. (There was an issue with the two different pizzas using two different bases… so I told the waiter to choose one for the entire pizza… keep it simple.) I told the waiter that a $10 bump in price would have been good to know when we ordered the pizza, not when we got the check. We would have ordered only one pizza type. He was apologetic and asked if he could comp us a dessert to make up for the misunderstanding, which sounded fair to us as an effort to correct the situation. He came back a few minutes later, not with dessert, but with the message the his manager couldn’t let him comp us dessert. We are very disappointed in how Sorella’s managed this situation. There should not have been a $10 increase in price (approximately 50%) just to have a pizza divided into two versions. Enumerating the ingredients on pizzas made by the hundreds doesn’t create a “custom” pizza. Charge the cost of the higher side… the Diablo. Earn the $4 difference over the cheaper pepperoni… $21. But don’t screw your customer. In summary, the food is good, but beware. You may be as surprised as we were when the bill arrives..
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A Wonderful Date Night and Lunch Leftovers
The food was delicious and we had plenty to take home for lunch the next day. The gelato is so great! If you are too full after dinner have them prepare some to go!