TripAdvisor Traveler Rating based on
65 reviews
Off the Hook is a family restaurant that serves fresh food made from local ingredients in a great atmosphere. Come watch the game and enjoy a beverage from the large selection of beers on tap and wine by the glass.
TripAdvisor
I made a big mistake to visit this place. First of all. The supervisor Ann need to be fired immediately. She disrespect me, wife and friends. She lied and denied that she charged us twice. I show her that I was charged twice. And she didn't day a word. I ask to speak with the owner and she said he is not available. After 6 days they refunding my money and waisted my time and energy without apology. If you need someone teat you like nothing and steal your money. Then this is the perfect place for you!
BEWARE!!! They double charged us, and when we went to let them know what happened they said that it was a preauthorization and should fall off on Monday. (This is a Door Dash debit card, so Door dash cannot do anything since they are not a financial institution.) Monday came and gone and now is Tuesday and it's posted 2 identical charges. Spoke with ANN, very rude, told us it did not happen, even though I have emailed them the proof. She hung up the phone on us. We called back and she hung up the phone once again. IDK what proof they need besides the posted transactions, but we will take this to the Consumer Federal Protection Bureau. Asked who the owner or GM is, she hung up the phone once again. Be very careful using your CC there. If anything, use cash. This restaurant will steal your money off your credit card, then lie about it. BEWARE!! I have attached the proof of transaction in the comment section.
Received a gift certificate. Attempted to redeem it and they claim due to change of computers they are unable to redeem it. Very dishonest company.
First visit based on a recommendation. Excellent service, friendly staff and the food was great. Well prepared, wonderful flavor, and fresh. Very clean too.
The Clam Chowder is Amazing. Better than the tourist trap of Mo's The atmosphere is layed back with a relaxed friendly vibe.
