TripAdvisor Traveler Rating based on
343 reviews
The Konditorei is billed as a gourmet cake shop that also serves meals. An appealing dining and dessert shop where all ages can come to enjoy themselves.
TripAdvisor
This place is fantastic, most cakes have five layers, they are moist, the frosting is light and fluffy really good stuff. The after school cake, the marion berry cake are both great, the carrot cake not so much. There are two kinds of carrot cake, the moist stuff with raisins and the cinnamon crap that doesn't quite do it this is the latter. At $7 a slice you get a nice size piece of cake that's well worth it.
For those like me who love a slice of homemade cake, this bakery was a fantastic discovery. They have an awesome variety of cakes, from classic to more innovative flavors, making it very difficult for someone to make a choice! The cake slice portions are huge, so (unfortunately!), you are only able to eat one slice per meal. The bakery also serves breakfast and lunch. I had a slice of the Champagne Raspberry cake and it was very delicate, moist and yummy. In my next visit to Salem, I will definitively go back to Gerry Frank's Konditorei to try other cakes!
Ordered a coconut cream cake for my husband’s 70th Birthday based on previous experiences. When my daughter went to pick up the cake, the service was not very good. The counter staff person was not friendly, she had trouble locating the order due to the lack of organization, & to top it off had shoved the cake in a container that was too small for the cake. When questioned she said, “Oh it’s totally fine, see?” while she was simultaneously lifting the lid of the box along with all the frosting & inscription off the top of the cake!! The cake was fixed, but that level of service is pitiful for a bakery that’s supposed to be top notch. Even more importantly, the cake itself was not good. The cake & frosting tasted like what you would expect a day old cake from a discount grocery store to taste like. I was so disappointed. I’m now in the market for a new bakery for special occasion cakes.
My family loves to drop by and get a slice of cake. Konditorei is our go to for special occasions. However, they are suffering, as many food establishments are since covid. Their service has really gone downhill. After waiting today for 15 minutes to buy 4 slices of cake I gave up and went somewhere else. It broke my heart but, after the same waitress walked by 4 times with apparently nothing to do, I decided I was being gullible. I won't hold it against them. I will be back. I sure do feel bad for the small businesses that are struggling and can't seem find and hire good employees.
Family has told me about this bakery for years and I recently had a chance to try it. All I can say is - TOP NOTCH. It is evident that they use the very best ingredients and the skill of the baking is perfect. Super YUM!!