TripAdvisor Traveler Rating based on
574 reviews
Coos Bay’s downtown restaurant serves German specialties and amazing seafood, a secret recipe chowder, and daily Brunch. Choose from 18 microbrews and imported beers on draft. The outdoor patio is open in the summer. Open THURS-TUES: Brunch 9am-1:30pm & Dinner 4pm-9pm
TripAdvisor
Not what is was hyped about. The brawts were great. Lean and great flavor. The Schnitzel was tough, and bland. The fish and chips was bland and way over breaded with panko instead of beer battered. German Chocolate cake was very dry. Dinners were suppose to be garlic mashed potatoes and instead served with fries that were super greasy. Service was not great, server never brought the beer we ordered and than tried to charge us for it. I would pass.
Moved to Coos Bay 3 years ago and decided to try this place out for the first time. I ordered the combo plate. The schnitzel was ok and so was the spaetzle. The sauerkraut was sweet and inedible. The worst was the sauerbraten which was dry and crusted over like it was made days ago and reheated over and over again. The knackwurst & bratwurst were edible but bland. Couldn't tell which one you were eating if you had your eyes closed. The crux porter was good and that saved them from getting a 1-star rating. This place will not get a 2nd chance.
I really wanted to like this place. Most of the reviews are positive so we were really looking forward to it. The food was ok, but the customer service was lacking. The source of my dissatisfaction has nothing to do with quality. First, I was baffled as to why they would charge me $1.00 just to substitute mashed potatoes versus French Fries when all they had to do was grab a spoonful of mashed taters that were sitting in a pot and ready to go but.....OK. Then the waitress informed us that we would get A free desert if we paid cash. I was the one picking up the check and sorry, but I don't routinely carry $220 plus in cash not to mention that it only meant a free desert for me and not the others. The final straw was when I got hit with a $6.00 surcharge for using a credit card to pay our $200 plus tab. No heads up....no notifcation....Just an extra $6.00 tacked on to the bill. We eat out often and between appetizers, drinks and meals it is not uncommon for us to rack up a $200 plus tab. This owner has traded hundreds if not thousands of dollars in future business for a lousy $6.00 surcharge because we will not be spending any more money at the Blue Heron Bistro.
Turned up with no reservation at @ 5pm. Lucky to get a table so book if you want to be sure! Place was packed but only 2 servers who worked their socks off and were non stop the time we were there. For mains we had the fish stew and the salmon and both were delicious. Dessert - if you pay in cash you can have a free dessert. However, use your credit card and they add a 3% surcharge to your bill. Interesting for an establishment that says its German as such a practice is illegal there! Price is a bit on the steep side but food quality is good. Finally, well done to the servers who had lots of tables to cover and really earned their tips!!!
This restaurant cannot be beat for the delicious food that is prepared and served. Every morsel was prepared in a professional, yet creative way. We want to thank the chef for his incredible sense of flavor, and presentation. We would not have gone any where else to celebrate our 40th anniversary.
