Open year round with two mineral hot spring pools and many acres of gardens including the extravagant Secret Garden, Belknap offers a relaxing experience not soon to be forgotten. The resort offers lodge rooms, cabins, tent sites and RV sites.
About Belknap Hot Springs Resort RV
Reviews & Ratings
-
Annie and Martha are wonderful people!
My experience with Belknap was superb! Annie, at the front desk, was totally amazing and such a lovely person. Also, Martha, the groundskeeper is wonderful! We loved our stay!
-
A Great Experience
This is our third time visiting here. Two times with RV and once in the lodge. It has been grest. The staff, including the front desk and reservations, have been friendly and very heplful. I forgot our camping chairs and they supplied us with some. I love this place. If our cat would let us be gone for more than three days, don't worry we have someone checkin in her, we stay for a week multiple times a year. We give it 👍👍👍👍👍
-
Disappointing Customer Service
We stayed at Belknap Hot Springs from 8/15–8/17 and, aside from these two encounters, had a lovely stay. Unfortunately, the interactions with the front desk manager left a very negative impression. First, I asked the front desk employee whether coffee continued to be made throughout the day because the coffee was out. I was told, in a rude manner, that I was wrong. Shortly afterward, she came over and discovered that one coffee maker was empty and the other had coffee grounds in it. It was frustrating to be dismissed rather than simply having my question answered politely. The second incident happened around 8:35 AM when we went into the lobby and were let in by a gentleman. The front desk manager then told us, in a frustrated tone, that the lobby didn’t open until 9. I explained that this was my second negative interaction and that she could have simply said, “Hey guys, the lobby doesn’t open until 9.” Instead, she threw her hands in the air, raised her voice, and sarcastically repeated, “Hey guys, the lobby doesn’t open until 9.” It’s unfortunate because we genuinely enjoyed our time at the property otherwise. A beautiful location and a lovely stay were overshadowed by two interactions that could have been handled with basic courtesy and professionalism. I hope management takes this feedback seriously, because the way guests are spoken to matters just as much as the experience itself.
-
So unhappy with our camping spot
I am so angry , if I could show u where our camping spot was, u would see what im saying. But I will try to paint a picture for you. When I booked this site , it DIDNT show on the map that every other camper in the lower section would have an actual spot on the river, except us. Because I would never have booked it When we went to ask where our spot was cause we couldn’t find it, she said, well it’s not on this map but it’s in the parking lot . She was apologetic and all, because I’m sure she has to apologize to every camper that books 11a. So, 11a, did I mention it is in the middle of the fricken parking lot? It’s like they just threw this spot in there to make another dollar when nobody would even want this stupid spot . There’s a middle open seating section in the center of the parking lot where people gather and cook and hang out and that’s where they decided to add hook ups, and that’s our spot . So u don’t even actually get your own space to enjoy , u have to share it with whoever comes to enjoy the middle section . So no sitting outside watching the river go by , we get to watch cars and trucks go by instead .and No privacy . I feel like we are back in grade school, and being punished in class and stuck out in the hall with our desk. We booked for three nights and we couldn’t deal with it so we are heading out today after one night . We never even got our table and chairs out because it’s embarrassing and not fun . Didn’t put the canopy out because vehicles could come by and hit it. I wanna cry , I was so excited to come stay on the actual river , I’ve been waiting six months for this trip . I’m so upset And what has happened to this place . It looks terrible. Even the garden . We walked all around and it’s like nobody cares anymore except making an extra buck .
-
Disheartened and Disgusted
My heart is literally sad as I write this. Belknap Springs has been part of my life since childhood and we always look forward to our stay. We know it's getting older, but it's historic and that doesn't bother us. We travel from Kentucky. On this trip with our family we rented the 14 person cabin (#7). Upon arrival our upstairs air didn't work so we contacted maintenance and they sent someone to look at it. The front desk had said it's a switch but maintenance was unable to resolve the issue. 8 of us had to sleep upstairs in 79° rooms. On top of that was the mouse/rat poop. It was everywhere. All over the kitchen, in front of fridge and under stools, all over the rugs, we had to tiptoe around it. We very nicely told the front desk and they gave us some cleaner and basically said what do we expect it's a cabin with NO offer for housekeeping services. I'm so disheartened at the downfall of this place. So sad the management doesn't take care of its guests as well as it cares for the gardens. We will not be staying here again. Saying goodbye to a place we love. I would welcome a contact from Belknap to help resolve this but we have had no help from the front desk.