TripAdvisor Traveler Rating based on
700 reviews
University Place Hotel offers a convenient location in downtown Portland. The hotel is within walking distance to many city attractions and has access to public transportation right outside. There are workout and laundry facilities onsite, and all guest rooms are equipped with free high-speed internet access.
TripAdvisor
This is a regular stop for us when we visit Portland. It’s close to all the downtown shows and other fun things to do and is not too expensive. They have free breakfast and the staff is pretty good despite the fact that they’re still all students in training
The manager was excellent and took extra time and effort to accommodate with another room. The room was great.Couldn’t remember last time we had such a caring manager to take such out of his time .Thank you and we will highly recommend your hotel to all our friends
Every bad experience. They treated me like a criminal when THEY FORGOT TO CHARGE me for second night even though I had the proper paper work and no manager to resolve issue. Dog pissed stained carpet. Dirty sheets stinky BO smell could not use bedding. Room was busted and worn down. Staff speaks poor English and makes mistakes and then blames it on customer. Terrible customer service I will not stay again.
Do not waste your money and emotions. Not worth it. Dingy and dirty. Staff was so so. The bathroom walls were dirty, carpet filthy, had to wear my flip flops in the shower. Found old pair of sunglasses and a jockstrap between mattress and headboard while looking for an outlet. Note to self, Motel 6 is a better option, at least it would have been clean.
This place is a bit old and needs attention but it's not all that bad. The food was pretty good in the restaurant. The pool is really nice too. One really annoying issue was our keys kept needing to be reprogrammed which meant constantly heading back to the lobby. That needs to be fixed.