TripAdvisor
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Mixed Review
I am giving my stay only 3 stars. I want to start by saying, the staff here is amazing! The front desk people were friendly and warm on our arrival. I mentioned all the great reviews I had seen before booking, and I thought it was really nice how they credited the "team" for doing such great work. My main complaint is about cleanliness. While the hotel on the whole seems reasonably clean - unfortunately, our room was not clean; specifically the bathroom (the bathtub) was so dirty, it was upsetting. (See pictures.) Wanting to give the benefit of the doubt, I even took a tissue to run along the super dirty area to see if it was dried grouting. Sadly, it was not. It was just dirty. Additionally, we found the bed to be so hard, we felt like we were lying on a rock. Other pros, however, raise my estimation of our stay! The room was large and pretty quiet. I liked the blackout curtains, which helped us get some much needed sleep. The breakfast buffet had a good selection. When I saw a prowler outside casing cars, I alerted the front desk and they contacted security right away. I also want to disclose that I (kindly) let the front desk know about the dirty bathroom as I checked out and the gal was very nice in listening.
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Great staff
A little construction going on was kind of a early wake up call. Still love this place. Perfect location. Location is great for restaurants, grocery stores etc. Staff is obviously trained and supported.
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2024 Sales Summit
Great place to stay at! The staff were very friendly and professional. Would recommend anytime! This is the second time I’ve stayed in this establishment and it has been a back to back great experience.
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Wonderful stay while in town to play!
Front desk was friendly and attentive, full hot breakfast with sausage, kielbalsa, biscuits/ gravy, waffles, eggs, real juice. Rooms were clean, smelled good when walked in and bed comfortable. Shower is great but tub very shallow, but the hot tub in the pool room made up for it as water was actually hot unlike some places! Location is excellent. Close to highway, Bridgeport Mall with great restaurant choices.
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Noisy, noisy, noisy
My god. We were on 2nd floor. This is a wood hotel. Upstairs room over us was a 3 hour clompfest. How many times do you have to walk back and forth? And run. And jump. Screaming, yelling and running up and down the hallways. We were over the breakfast room. The door from the breakfast room to the kitchen began opening, then slamming shut, every 15 secs for the next 4 hours. We asked management about it - said there was nothing they could do.