Stay at a hotel in the historic downtown district of The Dalles. An ideal location in the heart of the Columbia River Gorge with its many outdoor activities. Walk to wonderful downtown restaurants and explore the history of The Dalles. Guests will enjoy Wi-Fi in all rooms, complimentary continental breakfast, fitness center, and outdoor pool (open seasonally). Dog friendly rooms available.
About The Dalles Inn
Reviews & Ratings
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Nasty hotel and the manager is rude
I booked this hotel for one night for a quick business trip. I checked in around 9 pm and the woman at the front desk was so sweet and nice. She was welcoming and gave me a cute bag of treats and a toy for my little dog. That was the end of the lovely things for this hotel. The room was obviously old and they tried to make updates but they were done so poorly. The fake leather on the back of the bed was peeling off, mildew in the tub, and a pube from a previous guest was left in the tub! Yuck! Now for check out—Since it was a business trip I asked for a receipt for a reimbursement and was told by Greg at the front desk who is likely the manager that he couldn’t give me one since I booked through Expedia. I went round and round with him and let him know I did not book through Expedia or any third party site like that . I booked directly through the hotels website. He never could accept that nor could he figure out how to give me a receipt. He continued to insist that I booked through some third party site and acted like I was confused when, in fact, he was confused. I have never, not once, used a third party booking site. This hotel is old and nasty. Beware. There are other hotels closer that are much nicer.
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Rock'n Randy is 1 in a Trillion.
Rock'n Randy is by far the greatest Front Desk Manager I have ever dealt with at a hotel. They'd better figure out how to clone this guy and build an Army to save the world. This guy has a big heart for people and his customer service is stellar. I have spent years working in hotels and Randy is special and he made our Polar Express trip worth a lifetime of memories. Thank you, Randy.
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Cozy, comforting, and just all around welcoming!!
“Rockin’ Randy” helped me check in this evening. I had to wait several minutes to be checked in, so Randy upgraded my room for free!!
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Friendly atmosphere, great budget room.
The shared check in area was a bit confusing at first, as I did not think to go to a different hotel to check in, but Kaylee explained and helped us through everything with a great attitude. Parking lot was a little tight, but the room itself was very clean and well maintained, the bed was comfortable, the heater worked perfectly, and the water pressure is AMAZING! Breakfast was fine. More of a simple pantry style setup. Overall, Kaylees friendly input really made the stay smooth and pleasant!
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Thank you for the service
From the moment I walked in Leticia greeted.me with a smile. Another guest was checking in and she shared with us all the things that were being planned. It was a nice touch. Randy and greg were very accommodating when I locked myself out. They made it feel like it was no big deal to assist me. i got food one evening and they forgot to add silverware. Greg was on it. They had just recieved forks in a delivery and he went to the store room and made sure I did not have to eat pasta with my fingers. The rooms we comfortable and clean and you could tell edfort was put into them. The customer service was excellent.