Centrally located within Portland/SW Washington and less than 1/2 mile from the Portland International Airport, the newly revitalized Sheraton offers complimentary 24-hour airport shuttle service, complimentary wireless internet, redesigned guest rooms with Sheraton Sweet Sleeper Beds, 24 hour room service along with 24 hour access to our fitness center and indoor pool.
About Sheraton Portland Airport Hotel
Virtual reality is almost as good as being there.
Reviews & Ratings
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Excellent installations and great frontdesk staff!
I’d like to highlight the excellent service I received from Michael at the front desk. As someone who travels frequently, it’s not every day that I experience such dedication. They were genuinely kind, attentive, and made me feel very welcome. Small gestures and a friendly attitude really go a long way, and Michael definitely made a positive impression on my stay.
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Avoid
I went to an event there and it was really bad. The food was terrible at best and the front desk staff must have been having a bad day because they were all grumpy. I did not stay but those in my group that did were very disappointed with their rooms. They also do not accommodate for disabilities so keep that in mind if you are disabled - you are better off somewhere else. Oddly they will agree to that if you complain.
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Great airport hotel!
Stayed the night before an early flight home. I had read online to request an updated room which I did and received. Our room was very nice, clean and quiet. When I called to request an early check-in the front desk clerk even offered us a room with a view of the runway which was great. We ordered food to go for dinner to enjoy in our room which was delicious. Appreciated the mini fridge in the room. After we checked in, we returned our rental car and then walked back to the hotel, which was around a 20 minute walk. Also appreciated the 24/7 shuttle service to the airport. Would definitely stay here again if we're back in the area.
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Disappointing and kind of creepy
The organization I work for brought our entire staff from all over America and Canada together for a fundraiser banquet at the Portland Sheraton. While the banquet itself was fine and the public areas of the hotel were nice, my hotel room was extremely disappointing: popcorn ceiling that was falling down in areas, mold stains behind the bathroom sink, dirty bathroom vent, some sort of pink stains on the shower tile, rust stains in the bathtub, only two very small drawers for storage, and spotty housekeeping service. In fact, upon returning to our room the first night, we found that someone had emptied the trash in the bathroom (but not in the bedroom area), had taken the opened and used bar of soap (but didn't leave a new bar of soap!), and the bed had not been made - it was a very strange feeling! Topping it was being able to hear the person in the room next to us giggling loudly -- it was a surreal feeling because it was so loud that it sounded like the person was in our room! Very creepy. After the first night we asked for a room change and were told the hotel was sold out. In talking to others on our staff, we found they had similar concerns about their rooms, so a room change probably wouldn't have helped. All in all, while the meeting rooms and banquet facilities were adequate, given the choice I would not stay at this hotel again.
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Excellent airport hotel
It's an airport hotel but we were surprised how nice it is! The staff were ALL wonderful (with special thanks to Mary Gladys for being so welcoming and helpful). The shuttle is reliable. The room was comfy. I am a huge fan of the water filler stations on each floor. Absolutely perfect stay near the airport.