Located on beautiful Hayden Island along the Columbia River, the newly remodeled Oxford Suites Portland – Jantzen Beach is a proud participant of the AHLA Safe Stay program and is well-equipped to handle all of your travel needs, whether you are traveling for business or looking for a relaxing getaway. With 197 non-smoking suites and an on-site restaurant, the Oxford Suites Portland – Jantzen Beach is your home away from home. Enjoy convenient access to I-5 and area attractions including the Moda Center, Oregon Convention Center, Portland International Airport and Portland Expo Center. As Oregon’s largest city, Portland boasts incredible shops and boutiques, delicious cuisine and spectacular landscapes. Take it all in and experience everything that Portland has to offer for yourself. Let Oxford Suites Portland – Jantzen Beach help make your visit memorable.
About Oxford Suites Portland – Jantzen Beach
Reviews & Ratings
Read TripAdvisor Reviews
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Business trip
This hotel is outstanding I came to Portland for a business trip and worked 10 hrs days. The staff from check in to check out was amazing. The atmosphere was great, rooms clean and beds so comfortable. The free drink ticket was a nice touch to come back to after a long day, with a soak in the hot tub, sit in the sauna and than nice shower than bed. The location is great, I loved that they jad a restaurant in the hotel making it so I didnt have to leave, but also if I did a gas station or tacobell was in walking distance. I jad such a good experience I stayed one more night on my own dime, id rather been comfortable than drive 6 hours home at night. Thanks for an amazing stay, ill definitely be back ☺️😊
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Don't count on using the pool
We were there with our team for a competition. The ladies at the front desk were extremely slow checking people in so there was a lot of standing in line when we needed anything. The worst part of the stay is their pool was broken and there was dangerously high levels of chlorine which caused all the kids to start coughing and they broke out in a rash. And it wasn't just our kids. It was 10-11 kids all coughing and complaining about their throats feeing funny. I had to report it so they would actually shut the pool down. The kids were super disappointed but excited when they saw the pool would re open the next day. But once again we went to the pool and everyone started coughing and getting a rash. One of the moms almost had to go to the ER because she was having trouble breathing even after taking herself outside. There also isn't any room service so you have to remove your dirty towels and go downstairs to grab more. They responded to the chlorine poisoning by taking $50 off our stay. Which isn't even enough to cover the breathing treatments and steroids I had to give my kids. We will never stay there again when we visit Portland.
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Rude lady at front desk!
There was a lady at the front desk who was VERY rude to us on more than one occasion, she was also rude to other customers too. We had friends that also rented rooms there, and they also said that the same lady was rude to them. One incident in particular we had originally rented a room for one night and we wanted to rent another one. She said that they didn’t haveany ribs available and they couldn’t rent this one so I went on Priceline and found a room and booked it we had to switch rooms was fine. We didn’t mind doing that cause they were busy so we were happy to get a room when my daughter went to go. Ask her if we could check in a little earlier the day because we had to move all of our stuff and we were there for a competition for my son. She told my daughter there was no rooms available. My daughter said yes we did get a room and she asked my daughter.” what room do you think you got?” I had booked it after 10 o’clock at night, so I’m sure it didn’t show up in our system, but she told my daughter that we were not in the system. It was just a very, very rude. The manager came out saw what she had said and said they probably just haven’t updated the system. If you need to leave your bags here you can the Manager was very nice and try to correct this lady’s rude actions. The next day when we checked in, there was a whole new set of staff members who are very friendly I did complain and she saidthat this issue would be addressed however, on a good note the bartender there was so amazing. We went back both nights! I hope these guys give this bartender a raise and know that they have a really good bartender. He was funny very attentive and worked his buttoff to make sure that everybody was taking care of them his bar. They are lucky to have him overall the day was OK except for the pool was closed the very first night, which was one of the reasons why we picked the hotel so my son could stretch out and some swimming in and a couple of the other kids too so that was a disappointment, but it was a safety issue they said, but all in all I guess it was it was OK. I would go back there just because of the bartender! Excellent customer service I work in customer service myself for 30+ years so I can appreciate this. He was awesome!
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That's on the economy suite!
Well, it happened, I spontaneously bought tickets for a band I needed to see in chilly February at the Moda center (iykyk 🤘💀💋🐐) and needed the most affordable room in the area that made sense for my trip, which led me here. I could say a lot, so I'll keep it short and sweet: The staff were all so sweet and kind to us, we're not very chatty but we all love to laugh and smile. Several times there was a language barrier but we communicated in laughter and mutual respect, I loved that. The room that I booked was in my price range but not necessarily memorable in a good way. 😅 They're just a little outdated and could use a facelift, but I get that it's an economy suite and not really a priority. 💔 On the flipside, the rest of the hotel was very nice! Very clean, no bugs or mold despite the proximity to water and outdated ventilation system (the wall units hum and rattle, not major but it could use upgrades), they've got really hard working staff that keep everything running smoothly for everyone, convenient location for where we needed to be, and frankly it's a very novel experience to get to stay at a hotel on a tiny island! (Even if you can't see the water 🫠😮💨😅🥹) AND THEY HAVE A SUPER CLEAN POOL AND HOT TUB!
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Amazing and cheap full kitchen and laundry.
Location was perfect. I upgraded to an apartment that is not listed apparently. Value was amazing. Atmosphere was perfect. We had an amazing continental breakfast and a huge room. Maybe 900sq feet for so. We loved it