- Air Conditioning,
- Pet Friendly,
- Spa / Hot Tub,
- High-speed Internet Access,
- Handicap Accessible,
- Air Conditioning,
- Handicap Accessible,
- Internet Access,
TripAdvisor Ratings & Reviews
Disgusting piece of human garbage
I don't want to devote a whole lot of time and writing skills to describing this disappointing stay. I purchased a one-night stay for two on Hotwire and landed the Knights Inn. I checked in and was the only customer in the lobby. I silently watched the clerk (proprietor?) muddle through check-in, taking his time, sending me outside in the rain, so that I can provide an exact license plate # (most hotels tell me not to bother when I don't know it by heart). Hotwire guaranteed me a room for two, but did not guarantee a bed-type. When I saw that the room we were provided had two individual beds, I returned to the clerk (proprietor?) and asked for a bed big enough for two. He lied and said he had none. I asked only once, I was not loud or insistent. At that point, I only bet he was lying, out of laziness in redoing the paperwork. In time, this man volunteered that he lied. The room was spacious, we put the beds together and had a marvelous time. The bathroom was ice cold and not heatable. Warming up one's feet after going to the bathroom stole 30 minutes per bathroom trip. We were going to shower, but were too cold to do so. The following morning, when it was time to check out, I returned to the front office to get my $50 cash deposit back. Now, this should not make a difference, but I look like everyone's next door neighbor/soccer mom--boring and not indigent. Before he would return my cash, this man first demanded that: (a) I hand over the receipt he had given me at check-in--in other words, he wanted in his hands the only proof I had that he owed me $$. (b) He walked with me to the room to "check." Now, ladies. If I had been alone, I would have called the police. Never in my life did a strange man claim that a walk through my hotel room is required before he'd let me check out. Lucky for me, I wasn't alone, which is the only reason I permitted the search. We walked to the room (I am already without my receipt) and I called to my friend who was inside to open the door and that I am not alone. The brief search yielded nothing more exciting than crumbs we left on the table. The man pulled a wad of cash from his pocket, returned my deposit, and shouted that he had rooms with double beds that he chose to not give me. What do you think? Sexually repressed and frustrated man jealous I had me some company? Disgusting piece of human garbage!
Security lacking at this Inn-don't stay there!
After going to bed around 9pm I was awoke by someone who had a key to the room attempting to enter around midnight. I said you have the wrong room. He said, “my bad” and left. I had used the upper latch as well as the deadbolt, otherwise he would have had complete access. I called management and they made another key(like locking the barn door after the horse got out). They said I didn't have the door locked was their defense(bogus). Someone had a key to my room and probably EVERY room at the INN? I requested a refund from Bookings and they offered $25. I contacted Red Lion. Here's their response:"We were distressed to read your complaint. Please note that Knights Inn Salem Motel, Oregon is independently owned and operated, and is associated with us through a franchise agreement only, which significantly limits our ability to impact the hotel operations or refund policies. Nevertheless, we have reached out to the management of the hotel concerning the underlying matter and your request for a refund, and hope to be able to foster a quick response that will be satisfactory to you." So far no response from Knights Inn.
A great budget traveler’s roadside inn
I liked this place, which still carries the basic character of the Travelodge it used to be. But then retro speaks to me in ways that the more modern motels and hotels seem to miss, character. Still ‘this toilet has been sanitized for your protection” ribbons across the lid just makes the clean coddles of your heart rejoice. There are palm trees edging the two story classic c-shape around the “courtyard” parking lot. Rooms open onto balconies and each room is its own independent entity with own heater/cooler. Flat screen has replaced box tv, and bathrooms now boast marble or simulated marble but who cares. It is nice, clean, comfortable and the sheets smell nice and all clean. Perfect for the weary traveler!
You get what you pay for
My husband and I were travelling through Salem for one night and didn’t want to spend a lot for a hotel room so we picked the Knights Inn. It’s a very old property near downtown Salem. I wanted to give it a one star but to be fair the staff were pleasant and my husband said he enjoyed the shower. ...But I wouldn’t exactly recommend this hotel to anyone.
DO NOT STAY HERE. Booked the room through Hotwire Hotrate and was compared to La Quinta. Not even close! Room flooded with standing water and the manager would not give a full refund! Avoid this place at all costs!!!!