Holiday Inn Express & Suites is the modern hotel for value-oriented travelers. The 100% smoke-free hotel features 96 stylish guest rooms and 2 meeting rooms. Guests Stay Smart at Holiday Inn Express & Suites where they enjoy a host of amenities including: FREE Express Start Breakfast Bar, Indoor Pool & Whirlpool with Outdoor Deck, 24hr Fitness Center, Guest Laundry, and Priority Club Rewards.
About Holiday Inn Express & Suites Ontario
Reviews & Ratings
Read TripAdvisor Reviews
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September 29, 2025Stephanie CPET FRIENDLY? CUSTOMER SERVICE?
This hotel advertised one pet fee. Charged me another. When I confronted them with the problem they ignored me until I emailed corporate, then they promised a refund. Yet, in the end, they still charged me double. Beware of what is promised to you and what is actually delivered. Better yet, just choose a different hotel to be sure you’re actually going to get what you are promised.
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March 30, 2025Quilterme7Nice and clean
This is a very nice hotel. Very clean and comfortable. Great front desk crew. We had an "extra space" room on the 4th floor, which was really nice. It had a small sitting area that was comfortable. The only issue we had was the freeway noise, as our room faced 1-84. If you're sensitive to traffic noise, ask for a room facing west.
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August 12, 2024mrsbrojoePerfect !!!
From the 1st phone call I knew I had made the right decision & cannot say enough good things about this hotel !!! Wonderful staff ~ kudos to Laurie, Amaya & Jordan who were the perfect combination of friendly & efficient. My room was spotless w/fridge/micro & in-room Keurig. Free wifi w/great signal & easily accessible electrical outlets. Bathroom was sparkling clean with generous supply of bright white towels & strong water pressure. Grounds were immaculately manicured. Charming patio & garden setting w/lovely water fountain. As a solo female traveler, I felt safe & secure walking my little dog & appreciated several on site pet areas complete with disposal stations. I needed to print off some important paperwork & was able to do so easily at their business center. Didn't use the beautiful pool & exercise room w/all kinds of equipment. Slept well on very comfortable bed with nice linens & fat, fluffy pillows. Breakfast next morning was well tended, items refilled quickly, tables cleared & everything clean clean clean. I especially appreciated REAL oatmeal vs instant packages w/sugar. Worth every penny & I'd DEFINITELY stay here again :-)
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October 8, 2023KayandBradM
1st stay but wont be the last!
Lovely room. We asked for disabled accommodations and we also needed a doggie friendly room. It was perfect! Close to back door so we could take doggie out as needed. Bed comfy, pillows like clouds, great fridge, microwave, wonderful breakfast, beautiful heated indoor pool, just perfect set up! Pet fee was $20 nightly not $15 as site mentioned was only glitch but no problem. Super friendly staff, and great coffee 24/7! I am sure it will only be the first of many stays there!
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August 30, 2023876rogerv
Last IHG Stay
Reserved a room with a single King Bed. Upon arrival advised that our room of choice was not available. As we had paid the standard room rate policy permitted them to give us a less desirable room. We were given a room with two full size beds. Policy does not excuse bad customer service. First time in over 30 years with Intercontinental Hotels that I have had to sleep in a full size bed.