Discover comfort and convenience at Holiday Inn Express & Suites Salem North – Keizer. The hotel is located in the Keizer Station Shopping Center, providing easy access to attractions like Woodburn Premium Outlets, Roto-Rooter Park (Home of the Volcanoes), and Silver Falls State Park.
About Holiday Inn Express & Suites Keizer
Reviews & Ratings
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Overall, a good overnight stay!
Overall a clean, semi-comfortable stay. We had reward points for our room which was perfectly adequate for our overnight stay on our way to PDX the next day. We typically stay in a suite as they are roomier. Renovation has been underway but did not impact our stay at all. Noise was minimal. The bed great. Pillows are standard. Our renovated room had 2 new furniture features that we didn’t care for: instead of the requisite adjustable office chair, there was this large orange chair that did not fit 5’4” me or my 6’ husband. Would need several pillows for support. I have back problems to begin with and that chair was neither comfortable nor ergonomic. The new chaise style couch again, was not comfortable as I couldn’t scoot back without discomfort. I hope the suites aren’t furnished in the same manner! Breakfast provided is standard fare to get you going for the day. Not sure what another reviewer’s concern about burgers is about because this location doesn’t serve burgers at all. In all of our stays at this location, all staff have been friendly and helpful - they excel this regard.
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The very best place to stay with everything you need
I am so happy this hotel is in the city where a large portion of my family is located. Being able to stay here makes visiting my family almost like giving myself a gift as well. The hotel is extremely clean and the rooms are well equipped to handle all my needs - including a mini fridge, coffee maker, microwave, in room safe, large desk and dresser area & comfortable seating area. The room is very well lit and has a fabulous bathroom with a large walk in shower with great water pressure. The location of the hotel is another huge bonus. They are located within a few steps of many great restaurants & shops. And unlike a previous reviewer stated, they do not have a restaurant on site but they really don’t need to. They serve a wonderful complimentary breakfast & are very close to a range of restaurants for you to choose from. However, the #1 thing that continues to bring me back is their staff. They are caring and do everything possible to make your stay the very best.
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Negative as to the restaurant
The hotel is fine, but I was not happy with their restaurant. Their menu says that burgers come with a side of fries. A separate “side of fries” is $9. A side of Mac and Cheese is $12. I wanted to sub the Mac and Cheese for the fries and they wanted $7.25 It ticked me off so I left without ordering. You can decide if that’s reasonable or not.
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Clean, new, great location. Robot pancakes!!!!
I don’t know why there are so many haters, this hotel is SUHWEET! It’s a new hotel, right by In n Out burger and other restaurants. Very clean, better than the overpriced ones in town. We had zero issues with customer service, and we are very happy we didn’t go with the other holiday inn in town which sounds super sketchy.
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Pretty Bad
When I check in, I was not notified by the front desk staff that my room would not be cleaned. I also wasn't notified of the breakfast hours. When the cleaners did visit my room on the second day of my stay they didn't leave any coffee. When I checked out I asked to have my bill emailed but it was not in my email when I got home. The email problem was on their end as I checked my address through several means.