TripAdvisor
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Great location for visiting OSU
Well....you cannot beat the location if you are visiting OSU as we were. It literally is right across the street from campus. There doesn't seem to be a whole heck of a lot going on in Corvallis in terms of high end lodging and dining - so this may well be the best game in town. I found myself very annoyed by the parking fee. You're kind of in the middle of nowhere & they're tacking on a fee to park? Give me a break and just raise the rates by $10 instead if need be - I can't imagine how any guest could get there absent a car (1.5 hour drive to PDX) & it feels gratuitous in this location to charge more to park. Staff was friendly and professional. Lobby seems new and very clean. Breakfast wasn't bad - only regular coffee but Dutch Bros is a quick walk away of you're in search of something more complicated. No lunch service. My room was large, clean and comfortable but dated. A bit of mildew around the bathroom shower/wallpaper border, not the best lighting, old looking carpet. Not a big deal for a one night stay & as mentioned above it may very well be as good as it gets.
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Overpriced and Understaffed
This is a subpar Hilton property. Like most hotels in Corvallis it is old and overpriced. I was not greeted as a Hilton Honors member. There is no room service. The King bed is not a true King but more like a Queen. Mattress is old as are the linens, well-worn. Staff is overworked and understaffed. Lobby is nice and location to campus is excellent but one of the poorest quality Hilton's I've ever stayed at. Very disappointed in my stay.
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This was a typical Garden Inn, nothing fancy, but dependable.
This is a nice hotel that is conveniently located to my customer. The rooms are decent, clean but just basic. Beds were just OK, pillows were nice. The only drawback was that you pay for breakfast here. $10 for the Continental and then $13 for a 2 egg breakfast with toast, potatoes and meat. It's cooked to order so not bad, just know that there's not a free buffet.
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Great location for OSU Soccer Game
We came for a college tour and watch the mens soccer game. This hotel is steps away from Reser Stadium and Lorenz field. The hotel accommodated us that same evening. Clean bedrooms, no breakfast included, for the price I had hoped it was. Free internet if you make an account with Hilton.
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Run Away!
We were treated like garbage this entire stay. The front desk manager and his staff told us that it was because we were using our points for a stay. We are Hilton Diamond but apparently that means nothing at the Garden Inn in Corvallis. They refused to relocate us, in fact they told me that my reservation was frozen in the system, that they wouldn’t move us to a different room and that if I had a problem with that I should [read the fine print on my Hilton honors program]. The problem was we had a broken air conditioning unit. There was a large, visible block of ice on the grate to the unit that was dripping disgusting water all over the floor and it went drip, drip, drip all night long. It is physically impossible for them to have not known about this as there were two inches of water you had to stand in just to make the bed. But they made the room available for check in anyway. We couldn’t sleep for two nights and the mildew and mold smell of the carpet was unbearable. I was told maintenance would come and fix it. They never did. It was miserable. I asked the front desk manager if he would make it right and he said he would give us 10k points. We spent 120k on the stay. I told him it was unacceptable. He said we should’ve changed rooms. I told him his staff refused to change our room. He said that their standard solution for a broken AC unit was 10k points and if I had a problem with that then it was too bad. The only redeeming thing about this hotel was that there were very nice people serving breakfast. I will never stay here again. Their front desk manager needs to find another job where being impolite and argumentative is an asset rather than a liability. After meeting him it was very easy to see how most of the front desk people we talked to were the exact same way. To sum up: We had a horrible stay. They could’ve done the right thing, moved us, and appropriately compensated us for the negative experience. They made excuses, refused to move us and defended their actions by saying that we needed to, “Read the small print of our Hilton Honors contract.” What a miserable example of how guests should be treated.