About Hampton Inn
Reviews & Ratings
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December 10, 2025Peter GNo quarter given on cancellation policy
Booked accidentally under special pricing program in Hilton Honors website and had to change booking. Cancellation policy is 5 days, but had to cancel 3 days prior. Asked Hilton to override the policy and use the booking for another Hilton location for the same night in a different town 100 miles away. Difficult process to reach Hilton - tricky phone tree. Finally spoke to a human. Hilton honors help line said cancellation policy was discretion of the hotel manager. When I spoke to the hotel manager, she said only hilton honors (corporate) could override the cancellation. Had to eat the entire stay for one night. If you thought Hilton Honor's membership had privileges, think again. BTW pricing advertised on TripAdvisor was better than Hilton Honors with the same cancellation restrictions.
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October 29, 2025mimi1234480It was an ok place to stay
It was clean, quiet, very nice employees. But the location was a bit down in the dumps. Homeless, closed business, had to drive to a better area for dinner. We just spent one night, traveling through to Ca. All good for us.
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September 13, 2025Travel806028Not up to Hampton standards
The room had poor lighting. There was a mini-fridge (no freezer) and a microwave. The bed was comfortable. The bathroom was well lit. The toilet was very low to the ground, and the toilet paper was placed behind the toilet. There was plenty of counter space, and the shower head was good. We had the usual Hampton breakfast, but the oatmeal was undercooked.
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June 5, 2025Hara MHorrible experience.
Horrible location. Felt unsafe. Homeless people wandering the parking lot looking in vehicles. Female manager unhelpful. Left the property without ever having stayed in the room. Manager still charged me for one night’s stay. Would never recommend this location.
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June 2, 2025Gina H
WOMEN - RUN AWAY FROM THIS PLACE
WOMEN - DO NOT STAY HERE! You are not safe, you will not be treated with dignity or even reasonable customer care. You will NOT be listened to at the front desk if you voice a concern (our room was overwhelmed with chemical cleaner - and no way to crack the window to let in fresh air). It won’t matter what level you’re on with your Hilton honors program, either so leave that notion in the car, turn around and go to Hilton Garden Inn Medford where they will treat you with professionalism and like they’re aware you paid for being there and it won’t feel like you threw down a fortune for what constitutes as a slight upgrade to a sleazy motel. If you have any questions or concerns about your room you will be treated with absolute contempt. NEVER AGAIN!