Relax at Extended Stay America and enjoy convenient amenities you won’t find anywhere else, like a fully equipped kitchen and on-site laundry.
About Extended Stay America- Beaverton
Reviews & Ratings
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Overcharge
I earn well below the median income, so paying $177 a night is a significant cost. We chose this hotel based on the amenities advertised, but we ended up paying for services we are not receiving. Specifically, we are facing the following unacceptable conditions: • Exorbitant Pet Fees: We are being charged an extra $50 a day for our older, well-behaved support dogs. While you advertise as "pet-friendly," these extreme fees feel like you are taking advantage of your guests. • No Hot Water: We have had to resort to using our own camping shower and boiling water just to bathe. • Inconsistent Internet: The Wi-Fi constantly drops and is completely unreliable. • Broken Kitchenette: We needed a working kitchenette, but the room fails to provide one. One burner is entirely broken, and the second smaller burner only works halfway. When we tried working with your staff to resolve our issues, they explicitly told us they could not help. It is deeply frustrating to see a company falsely advertise its amenities and overcharge guests who are already struggling. We are actively looking for alternative accommodations, but given the lack of basic necessities like hot water and a functional kitchen, I expect management to review our folio and provide a billing adjustment for the services we were denied. I tried to formally turn in a complaint and the site kept saying I was writing too many character and I was under it by over 1000. The second error said it could have been irrelevant information? Hmm I think not
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Horrible
If I could rate this 0 I would. I could feel the sticky floor as soon as we walked in. I finally had to get a wash rag and wipe up the floor. We wore our shoes the entire time in the room, even putting them back on when we had to get up in the night to use the restroom. The sheets had stains all over them and I had to wipe black hairs off the walls in the bathroom. Honestly the worst hotel I've been in in a long time.
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Another bad experience with extended stay
The staff was not friendly or helpful at all. When we checked in it was not so good the front desk person was rude and seemed annoyed helping people. Check-out was quick cause we did not want to deal with them anymore. My room was small and old we had to switch rooms when we first got there 4 times for how bad it smelled and the hot water did not work in any of the rooms. Yes it did the service affected my whole stay cause I never wanted the maids in my room or the staff cause they were not helpful at all. The hotel vibe was old not kid friendly just for people who want to stay a long time and not deal with anyone and is ok with dirty stuff and broken kitchen stuff too. The kitchen was small old stove and fridge both did not work in the first two rooms we were in. We had to eat out a lot while we stayed there and was able to kinda of use the fridge to store some stuff. The value for the hotel and area was not good at all. You can find better deals and hotels for a long stay. It’s a quiet area to be in the location doesn’t have a lot a traffic either.
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If you are disabled low income expecting any kind of funding don't expect any empathy and don't go here unless you're ok
Sadly I was really shocked at the condition of the room that I was put in. So much so that I honestly thought maybe that room was vacant for a very long time. It was so musty and smelled tremendous!!!! Going into it I knew that there was a big possibility it would probably have a dog smell possibly because they do accept pets especially esa animals which I completely respect and understand but you would think they would go a little above normal effort to freshen the rooms because of that reason. I took photos and videos of everything and ended up doing a full-on top to bottom left to right front to back side to side cleaning myself because then I at least knew it would get cleaned properly. I spent so much money on cleaning supplies and items needed to make the room livable and semi comfortable for my extended stay that I did not feel the least bit guilty deducting that bill from my bill when I left!!! Not one single bit, especially considering I was harassed daily while waiting for funding to come through due to a serious medical condition. I was forced to go up to the office every single day after working a 10-hour shift to have my key card activated just so they could confront me over and over and over again. Now I get that there are people out there that intentionally do things like claim there's money coming that never does and because of that, it makes it hard on those of us who actually really just need a little bit of Grace. But when I went up to the office the very first day I knew I was going to need help and to let them know the situation, (mind you this is after paying for weeks and weeks on my own and building what I thought was "good rapport" and deliver the Reasonable Accommodation, the lady absolutely refused to even so much as take my form, hear what it said, listen to any kind of logic or deliver any kind of empathy and instead chose to argued with me insisting that there was no way they could accept anything and that it didn't matter if it was a reasonable accommodation, they refuse stated they did not have to accept it or anything and I needed to pack and leave before 2:00 p.m.😳. Are they out of there ever lovin mindd?! It's the law! You cannot deny a reasonable accommodation for any reason unless it is an "UNREASONABLE" request and or would cause the business itself undue hardships which is/was impossible in this case. This is exactly what I do for a living and I tried to tell her that she could not deny a reasonable accommodation and that she needed to at least take the paperwork from me but again she refused so I didn't leave until I was Able, capable, and ready to do so. And don't worry management, I'm expecting you to dispute this and slander me and all the other things that you're going to do to try to make yourself look better and justified for your action and your team's actions but at the end of the day, I know who I am and I spoke nothing but the truth. I know for a fact you will not be able to say that as I've read a lot of your interactions with some of the other folks that have contested you.... All darkness always comes to life and light always prevails so I'm gonna keep shining 🌟 Buh~buy
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Awesome stayl
This hotel is the best that I have ever stayed in. The staff is excellent and extremely helpful they are indeed wonderful. The hotel is kept very clean and the maintenance is as good as it could possibly be. I’m am exceptionally pleased with this hotel.