About Embassy Suites Hotel Portland Airport
Reviews & Ratings
-
Indir was amazing!
Indir at the restaurant was absolutely amazing! He was very personable, friendly, and provided outstanding service. He even remembered me and my sisters order, which made the experience feel extra special. I went back both nights of my trip because of him, and he truly made my first visit to Oregon unforgettable. He made our entire trip straight from the hotel! And gave us great ideas to do around here! I’ll definitely be returning from Colorado to see him again
-
Finest free breakfast we ever had...
Excellent hotel with great staff and comfortable rooms. Great indoor atrium with water/fish features and lots of plants. The free breakfast is the usual buffet style but with a large selection of items including a to-order staffed omlet bar. Shuttle is by request only so dont get stuck waiting for it at the airport as it wont come until you call, but then very swiftly.
-
Hope Hilton drops a couple bucks into the plumbing issues soon, because we haye having to get comfortable at new places.
Been using this property since 2021 everytime we fly out/into PDX or taking kids to MEPS. We continue to use the property for its location to our needs. Since 2022 however we've become very disappointed, as the suites bathrooms (multiple rooms during multiple stays) are becoming unbearable. Hardly any shower pressure and the pipes turn if you try to adjust the spray features, causing a leak in every room we've stayed in since 2022 with that being 9-stays. Rooms we have stayed the most were typically on floors 3 & 5 by random assignment. Middle elevator has been broken for some time. Is this properties condition being let go purpose? For multiple stays in multiple rooms the shower tubs dont drain in a reasonable way and you get an ankle deep back up as you shower. Again multiple rooms in multiple stays. Also, the cleaning crew seems to have become less attentive to details(?). We are very happy with the front desk crews, always courteous and quick acting for things they can control. The shuttle driver fella is fun to talk with and polite AND TIMELY. The omelet chef guy is polite and friendly and makes a mean omlet. We hope Hilton drops a couple bucks into the plumbing issues soon, because we hate having to get comfortable at new places. Hilton Embassy are our go to when available while traveling.
-
Decent Hotel, but Extortionate Pet Fee and Frustrating Parking App
The Good: The hotel itself is nice and the atrium makes it feel quite resort-y. Room (suite with 2 beds and a sofabed) was clean and comfortable but had only the very basics - and coffee only. I was travelling with 2 kids so some hot chocolate mix would have been a very welcome addition. Breakfast was OK but the omelette station was superb. The Bad: $75 pet fee?!! For what? I've never paid more than $25 and had a water bowl provided along with poop bags and treats. I got NOTHING. Hotels have realised that people travelling with pets have no choice and are clearly abusing it. And, the car parking - OMG! They expect you to use a QR code and app. I had arrived at about 9.30pm after a 7hr+ drive and I was still trying to pay for parking at 10.45pm. I had to create TWO new accounts and then it wouldn't accept my card so I had to try others. None worked. I went to reception and they just put the parking on the cost of the room - why wasn't that an option when checking in?! I returned a week later and insisted I pay for parking at reception again - which was done - BUT I then found out there is no way of recording my plate and nothing to put on the vehicle so the possibility of getting a ticket is very real. These two negatives are enough to make me look at other hotels when I next do this trip.
-
Close to airport (noisy) but clean and comfortable
I was only in this property 6 hours, but my room was fine. I had room 412 and it was noisy on occasion due to the airplanes. I did use earplugs to help decrease the noise. The room is older style and the side chair is dirty and stained compared to the couch. But everything else seemed clean. The layout of the room was pretty standard, although the bathroom door makes it tight getting in and out of the bathroom itself. The airport shuttle was efficient and that is the selling feature for this property, proximity to airport if that is what you need. 5-7 mins max transfer time. I really liked the courtyard area and the water feature was relaxing, I just didn’t have time to enjoy it with a late check-in and very early check-out.