Clackamas Inn & Suites
Clackamas,
Portland Region
16010 S.E. 82nd Drive
Clackamas, Oregon
97015
TripAdvisor
Super helpful and friendly staff! We initially stayed across the overpass at Comfort Inn and Suites, which was a Horrible experience!! Came here and thankful we did! The breakfast has a few choices that are all great, especially the neat little pancake maker, push a button and 2 perfect pancakes come out!! Rooms are decent, clean! Nice comfy place
I checked in and left for work. When I came back the power was out which was no fault to the hotel. The power came on at about 2 am. I went to turn on the heater and discovered the unit was broken. I talked with a manager "Jessie " while I was checking out. Tried to explain him and the problem and also tried to get him to even go look and see what the problem was. The power button had been ripped out of the heater. He said he would go look later and leaned back up against the wall. Didn't ask what room so I could tell he really could care less. He said I should have said something at 2am. The hotel was sold out and there was no other rooms as I had already asked about a different room after I laid on the bed and discovered how uncomfortable it was. I wouldn't stay at this place again if it was free. Uncomfortable, horrible customer service from management.
The woman manager here is the most unprofessional front desk individual ever met. I had items stolen from my room. Yes maids do steal here 100%. We had over 1k of sports memorabilia stolen from room. When called and asked. They said yes I did here something about left items. When the manager came back and asked how much the items were worth left in the room. Our mistake was telling them the amount. They immediately told us that there was nothing left in the room and they found nothing. Between the manager in the gentleman that works at the front desk both stories changed multiple times. I would suggest never going to this hotel. I’ve traveled all over the world for work. This is one of the worst hotels I’ve ever been to. 100% unprofessional and disrespectful.
We stayed here 2 nights but should have mooved, it was on the conor on 2 main streets with very much noise 24 hours, the staff att the front desk was not freindly at all, the kontinental breakfirst was terrible :(
Advertised jacuzzi tub didn't work, bath fan squealed loudly. Gangs of tweakers causing problems with constant police presence outside. Comfy bed and water got hot. Room #120 staff was extremely helpful and apologetic bout all the riffraff