About Cimarron Inn Klamath Falls
Reviews & Ratings
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This was an ok place
This place was ok. It had a good location. The staff was super nice. The room was fine although a bit small. The coffee pot in the room only had the powdered creamer (gross) but there was a fridge so we could get our own. The free breakfast (one of the reasons we chose this place) was not good. Just plain packaged type stuff / no meat for protein. The coffee was ok, but there were only flavored creamers / no half and half. Overall we had an ok stay but likely would not stay again. We ended up going out to breakfast since we needed to be nourished.
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Nice place. Good breakfast
Stayed one night on our way to Mendocino. Place was packed so I would assume it’s a popular stop. Room was clean. Place was quiet.
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Unprofessional
Be aware! This "Inn" has poorly trained staff AND a non-responsive General Manager, Kishan Naria. My husband and I had a reservation to stay for 2 nights. Our room was on the ground level in the section farthest from the lobby. These rooms have not been updated and feel a bit isolated. On our first night there we were awakened after 11pm by a person pounding on our door and shouting, "Maintenance! I need in". I looked through the peep hole and saw a man with black pants and a white t-shirt. I told him we did not call. He repeated, he was maintenance and needed in. I told him I did not know who he was and was not letting him in. He left and i could hear him pounding on other doors. When he came back the next time he yelled the same thing and then showed me a blue key that he said proved he was maintenance. I told him he was scaring me and if he did not go away I would call the police. The next time he came back, we called the police. When we told him we had called the police, he said, "Well I'm calling my manager". Why didn't he do that to begin with? We shortly received a call from a woman who said maintenance did need in. We told her we had already called the police and we were waiting for their arrival. The police arrived and 2 maintenance men came in and accessed the electrical box that was behind a picture and threw a circuit breaker and left. No apology for the disruption. We got back into pajamas and went back to bed. Then another knock on the door. This time the police were standing there with the manager, Carl. The police said Carl wanted us out of the hotel. He never even asked us what had happened. We asked why we were being evicted. He said because we had called the police. The police said he did not need a reason. I asked for a refund. Carl said we could sort it out in the morning. So....... We got dressed, repacked and went to find another hotel. The next day we went by the Cimarron. No Carl and no one could get a hold of him. Went by the next day again. No Carl again. We asked them to call Kishan, the General Manager. We were told he was on vacation and could not be disturbed. We left out number. Called several more times, never any response. The hotel did refund the second night finally. But never any response on treatment. I would not have taken the time to write this negative review if Kishan Naria had taken the time to call me. Hopefully Kishan will talk to his employees about professional behavior. If the maintenance man had knocked and said, "I'm sorry to disturb you this is _____________, with Cimarron maintenance. We have an electrical issue in another room and unfortunately the electrical box is in your room." Inconvenient, but believable. Instead he ranted like a maniac. AND not sure what caused Carl to overreact?! He wasn't there to see what had transpired and never asked. AND not sure why Kishan could never return a phone call. Clearly customer service at the Cimarron Inn is NOT a priority.
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Good lodging in Klamath
Nice clean facility. Room was fairly large. There is an outside pool that was well maintained. Breakfast was ok but not memorable. Dining facilities were close.
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Every Need Fulfilled
Getting all the basics right counts for a lot after a long day on the road. Room clean as could be. Pool cool & refreshing. Beds comfortable. Parking right outside room. Desk clerks courteous. Location convenient to multiple dining & shopping options. Not a single problem!