TripAdvisor Traveler Rating based on
647 reviews
Call ahead This experience may be open for on-site visitation; however, offerings and/or operating procedures may have changed due to COVID-19. Please verify details before you go and visit the COVID-19 Resources page for more information.
What you'd expect for a best Western. Unfortunately the pool and fitness center are closed due to covid. And there was grab and go breakfast which was fine not great. But easy and comfortable for a weekend stay!
Heide (evening check in clerk) ruined our stay with best western. Became very defensive when confronted calmly with a simple reasonable request. Check out some of the other reviews for this location on trip advisor and you’ll get a sense of our experience. Better yet check out the hotels response to complaints. Not typical of a professional establishment. Daytime staff were great on the other hand. Too bad it only takes one bad apple... Save yourself the hassle and stay somewhere else.
Due to a winter storm all internet was down. However not providing any type of breakfast was disappointing. Not even coffee or juice. There is a store right up the street that could have provided at least some fruit. Staff were great and the hotel was clean and warm. Rooms very cozy. Would stay again. Thanks for the use of the shovel to help dig out!
I took my sons for a break to go to the snow. My youngest got a stomach virus and got very sick and as a result we had to leave early. Even though it was to no fault of the hotel the manager was very accommodating.
Though I do miss their normal breakfast and hot tub experience, this hotel is doing what they can to make staying during covid safe and enjoyable. Glad to see they have plexi glass up to keep their workers safe too. In the morning you can pick up a bagged breakfast with water, nutrition bar, orange, and muffin which is plenty to fill you up for a long morning of riding. Plus the brewery next door has “to go” cocktails for Apres ;)