TripAdvisor Traveler Rating based on
155 reviews
Located downtown next to beautiful city park. Studio & 1 bdrm suites with full kitchens. November through May, extended stay rates with 25-50% off.
The one bedroom suite was better than expected. Location, view of the river, park & trails out front, 6 min quick drive downtown was super awesome! My room has been updated, grey & white, clean and nice, sleeps 6 adults. Kitchen had what you needed, area was quiet, and had carport parking. Had a nice pool/hot tub. Worth the money. Rhonda the maid was excellent. Giving it a 4, because the office could be more welcoming & helpful.
Rooms are not as advertised. We reserved the suite which includes 2 queen beds and one sofa bed. The office first assigned us to a suite with one bed and one sofa bed, then to a room with just two queen beds, and finally to an adjoining room where we walked into a room where another guest was already staying. This ordeal took 90 minutes until we were finally assigned to two separate rooms in different areas of the building to accommodate the beds we needed for our party. I should mention that every change of room required us transferring our luggage and driving to and from the office to pick up a new set of keys for a grand total of 4 times. The "suites" with two queen beds have the beds situated on opposite walls, as shown in the pictures attached, as opposed to the same wall due to lack of space. Not a major issue, but the motel should present pictures of this set up on their site since it is not typical.
We have really enjoyed staying here! We’re locals but between homes right now and this place is the next best thing! Janae was extremely helpful with things we needed and full of very helpful info that I, a local, didn’t even know! Pool and hot tub are on point; pool is perfect temp! Coin op laundry is very efficient and much cheaper that laundry-mats.
upon arrival we were met by very friendly staff, although we arrived early they made every effort to check us in, and made sure that we were made comfortable, the suite was ready in minutes. Upon entering the room it was spacious and well maintained, exceeding my expectations. It was very clean and showed a sense of pride by the cleaning staff. Overall the atmosphere and the stay were incredible
The carpet was stained/ripped and had ripples in it (aka old carpet- my in-laws literally own a flooring business), the couch was stained, furniture was missing knobs, cupboards had giant gaps so that even when closed there was space between the doors, there was paint flaked off all over the floor everywhere and the balcony weird flooring was bubbled/cracked (looked like what people put down in their garages that piece together). The door to next door was INCREDIBLY thin. I'm sure our neighbors didn't love us coming home after dinner/drinks, just like we didn't love waking up to some adult film action at 6:30 am. The hallways were dirty and FILLED with dead moths- like huge ones. After traipsing around downtown Bend, it looks like the giant dead moths thing is normal but still they should be cleaned up RIGHT OUTSIDE your hotel door and the whole hallway. If we hadn't driven from Glacier NP that day, we probably would've attempted to secure different accommodations after viewing.