Choose Quality Inn for an affordable and dependable stay right off Highway 97 in Bend. The property is located at the north end of the city in the foothills of the Eastern Cascades, with some of rooms offering premium mountain views. The hotel is 13 miles from Redmond Municipal Airport, and St. Charles Medical Center is less than a 6-mile drive.
About Bend Quality Inn
Reviews & Ratings
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poor Quality In-ternet in room at 5 MB
not sure how in 2026 there in room internet tops out at 5 MB. so its a lie that they have internet access in the rooms. thats like not having lights. (which are also very dim)Q
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Horrible beds!!!!
I could feel the springs in the bed while trying to sleep. The hotel was very noisy with people talking, kids crying and yelling and dogs barking and growling. Wasn’t the cleanest hotel either. The bathroom floor tiles were dirty in the corners and the tile was chipped.
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"Damage charge" unjustly levied. Beware.
The breakfast was awful. The coffee was bitter. And the worst thing is they charged us $50 for "damage" after our departure. When I called to inquire, they responded in (email) writing that they would refund $36 but they did not do so. They then refused to respond to my follow up emails as to why they reneged on their promise to refund $36. Beware of this hotels dishonesty.
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Very disappointed!!!!
First problem, when I arrived I wanted to change my payment method and the manager informed me that they had already precharged my card due to being sold out! She said she couldn't switch the payment method without it taking a great deal of effort! I have never had any hotel I stayed at, or worked at, precharge a credit card unless it was a prepaid room. But never, even if it was sold out, have i been charged before ive even checked in! Usually I am asked if the credit card on file is correct and then charged at checkout! I talked to the Night auditor and he said it was a recent change, within the last week, from the new manager and that he had never had any manager do this in the 7 years he has worked there. Definitely not a fan of this "policy" change. Second, I asked if I could get a little milk for my youngest child since I hadn't been able to get some before we got to the hotel. I was told that it was not possible for them to get me any, which I guess isn't a huge deal, just agitating since every other hotel I've been to has been able and willing. Last, the bedroom smelt like stinky feet and the beds were awful! If you like sleeping on plywood these beds are for you! Otherwise go spend $20 more at best Western for a better bed. Staff overall was friendly, just won't be staying here or at any other Quality inn in the future.
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Generally a good place to stay
Very nice reception and the hotel and room was very clean and comfortable. Hot breakfast was good. Used the hot tub to relax after driving all day. Only issue was the AC unit was very loud so we couldn’t use it once we went to bed.