About Belknap Hot Springs Resort
Reviews & Ratings
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Nice drive, nice pool, great way to spend an afternoon.
The public soaking pool is the perfect temperature! We did not stay at the lodge or visit the garden. We drove the journey from Eugene to soak in the warm water. Popular place to spend a little time on a damp winter afternoon. Temperature was just right, like a warm bath that didn't cool off. Quite a few people were also enjoying it but it was quiet, no roughhousing. Enjoyed the rising steam. The pool area was clean. Cost was reasonable. Changing room is very small with minimal lovers for personal items. There is a second pool for guests of the lodge. Very enjoyable place. Will go again.
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Not Sure If We Will Be Back
My husband and I have been coming to Belknap for the past 10 years. It has pros and cons... Pros: We've never had an issue with customer service, as some have noted. Staff has been friendly and helpful. The grounds are gorgeous and it's near beautiful hiking to Blue Pool, Koosah and Sahalie, etc. Cons: The chlorine in the soaking pools is the biggest negative for us! We tend to go to other hotsprings a lot more because of this. We prefer the cabins over the lodge rooms....However, the cabins do need some maintenance (laminate floor peeling up by kitchen sink; a tripping hazard. Toilet ran constantly, etc) and better kitchenware. The mattress was very hard and uncomfortable (old?) and we didn't sleep much for the 2 nights there on this trip. Also, the lights were not working between the lodge and up the hill to the cabins so we had a very dark walk from the lower pool at night and it was hard to see if there was ice to navigate. I'm not sure if we will be coming back....For the price (almost $500 for 2 nights with tax), I would wish for a more comfortable place to stay and pools without all of the chlorine. It seems like the owners aren't keeping up with maintenance and replacing worn out stuff.
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Rude service and little hot water at our $300 per night cabin!
We stayed at a $300 cabin where the hot water in the shower was practically non- existent. The women staffing the front counter were rude and showed almost a borderline hostility to their guests but would’ve made perfect Jr. High School vice-principals or perhaps effective wardens at a minimum security prison!
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Very disappointing customer service!
🌸 Our Experience at Belknap Hot Springs Lodge & Gardens ⭐ 2 out of 5 stars We recently stayed at Belknap Hot Springs Lodge & Gardens and, while the property and natural setting were beautiful, the customer service was very disappointing. We were told the continental breakfast ran from 7:45 AM to 8:45 AM, so we showed up right at 8:45. The lady working there said the kitchen was closed and only offered coffee. She was not friendly or understanding about it at all. After driving five hours and paying around $200 for one night (with a 4 PM check-in time), it was frustrating that we couldn’t even get the breakfast we were told about. The night before, we also asked about a late checkout, and were told it would be fine if we just came and asked in the morning. When we did, the same lady who refused breakfast also told us no to that. It honestly wouldn’t have taken much to make the experience better — even offering a muffin or a little extra time to check out would have shown some kindness. The hot springs and gardens are gorgeous, but the hospitality and attitude from staff left a bad impression. A little friendliness goes a long way.
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Camp Yale Needs Some Attention
We stayed at Camp Yale, a campground I believe is affiliated with Belknap Hot Springs. We stayed in an RV site in a camper van we rented. While the access to the hot springs which was included in the price of our RV site was very nice, camping at Camp Yale was average at best. The setting is beautiful, but the campground is in need of some care. The men's bathroom was old, and one of the toilet tanks was missing a lid. The whole area of Camp Yale feels a bit neglected, with unused construction materials scattered here and there around the perimeter. We would not stay there again.