We have 63 rooms. 24 hr pool and hot tub. Free expanded Continental breakfast. Free high speed Internet in all rooms. Free business center. Refrigerator/micro/coffee pots/iron and board/hairdryers in ALL rooms. Both smoking and non-smoking rooms. Pet rooms are also available.
About Americas Best Value Sandman Inn
Reviews & Ratings
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December 9, 2025Todd WVery poor experience...very unaccommodating and rude staff. Spend your money elsewhere.
Very disappointed in this hotel. The toilet was clogged when we arrived. When we pulled the lid off to see why water wasn't flowing it hit the toilet bowl and broke. They charged me for the "damage". I tried to chat with Melissa (who claims to be the manage) about it, but got nowhere. Very rude and discourteous and even hung up on me. I've requested to speak with whoever supervises her, but I'm guessing my message wont ever get delivered. The hotel probably used to be fairly nice (back in the day), but today it's run down and the staff are sub-par. I'd suggesting spending your hard-earned money elsewhere...there are a lot of GOOD options in La Grande. This ISN'T one of them.
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December 4, 2024Bill C
Bed bugs
Started out as a nice stay. But ended with me getting bed bugs bites. I attempted to make contact with them via email and ask for a refund. No response so now I am leaving a review. I also contacted the OR department of health as well, no response. I did also offer some pics of the bites for their review.
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November 2, 2024BusyfamilySeattle
Fraud Alert!
I paid, through an online travel agency, for a room at ABVI in La Grande OR for the evening of October 1, 2024. When we attempted to check in, the front desk clerk refused to honor the reservation. We were not allowed to check in, and no room was provided. My husband and I instead stayed at Best Western, located across the street. When the online travel agency followed up with ABVI regarding the disputed charge, someone representing the hotel chain falsely claimed we had checked in and stayed in “room 123”. I want to reiterate, we DID NOT receive a room, nor did we fill out or sign a registration form. Hotels typically keep registration forms for 90 days for legal compliance. ABVI should have a copy of our registration form AND be willing to provide it in response to our dispute about the room charge. I believe ABVI has an obligation to return the funds received.
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August 26, 2024AKPilot90sDated property
The place is clean, customer service is weak, door key system took multiple attempts to unlock and had to have cards rekeyed to make work. It is close enough to walk to several fast food places nearby. Breakfast is limited and fruit was poor. Wouldn’t allow earning points unless reservation was made through internet
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July 31, 2023Donna MMany thanks!
I have made lots of reservations for our employees and have always received outstanding customer service from Rain Maher. I know she wears many hats for the hotel but is always willing to help me with so many requests. I appreciate all she does for me and our employees. Great job!! Many thanks for such an outstanding employee!