Relax and rejuvenate in contemporary hotel rooms and suites offering modern essentials, complimentary Wi-Fi and tasteful European décor. Conveniently close to Bridgeport Village Mall and Willamette Valley Wine Country, AC Hotel Portland Lake Oswego is the perfect launchpad for exploration.
About AC Hotel Portland Lake Oswego
Reviews & Ratings
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September 6, 2026Trisha MGood but strange smell
Odd smell everywhere. Even in room.
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August 22, 2026jewelb777Conference Guest
The hotel is clean & well maintained. I liked the hotel's open design and abundance of natural light. There were both positives and negatives to my stay. I made two requests in advance regarding my room and also contacted the hotel after getting off the plane to to advise of my arrival time. I know hotels cannot guarantee special requests, but neither of mine could be met. I had to wait about 30 minutes for the room they assigned, or at least two hours for my requested room. Tired from 9 hours of travel, and groceries in my car, I didn't wait. My hotel loyalty program membership was not acknowledged at check-in. I appreciated that the hotel allowed me to have a package shipped there and held it safely until I checked in. My king room with a couch was clean and spacious. It included a refrigerator, safe (didnt use), and coffee maker. There was no microwave, but communal areas on the 4th & 6th floors had ice machines and a microwave. My room had a shower but no bathtub. I had hoped to use the hot tub to help with back issues during my stay, but it was not operational for the first several days so I stopped checking to see if it was operational. Our group had breakfast/lunch buffets during the week. Food was fresh. The two staff who set up and maintained the buffet were excellent as they were personable and very accommodating. The hotel provided a small bowl with lavender and bags guests could fill and take to their rooms. Nice touch!! Coffee and tea were always fresh and available in the lobby. There is a happy hour (4–6 p.m) with discounted drinks. Mixed drinks started around $15. I only had one each on two separate evenings, and waited approximately 15–20 minutes to be waited on & receive my drink. Short-staffed? I witnessed a bartender confront a guest (not intoxicated) in front of patrons. I felt the bartender could have handled the matter privately and discreetly. Instead, the situation escalated and embarrassed the guest. Location is convenient - walking distance to a few restaurants, Starbucks, and a gas station. Parking was easy, with plenty of available spaces during my stay. The hotel charges $10/day for parking, but not sure why. My room attendant was friendly and helpful. Overall, the hotel is clean and attractive, with great common spaces and a good location. If I return to this area, however, I will explore other lodging options.
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August 16, 2026David NVery disappointing experience
Very Disappointing Experience I had a very disappointing experience with this hotel. I was driving for approximately 18 hours with my wife and children, and we were expecting to arrive early in the morning. I contacted the hotel several times while we were on the road and clearly explained that we would arrive around 5:00 AM. I was repeatedly told that our room would be ready and available when we arrived. We had a confirmed reservation, so after such a long drive, we were expecting to arrive, check in, and finally get some rest. Unfortunately, when we arrived at approximately 5:00 AM, we were told that there was no room available. We were left with no choice but to look for another hotel, despite having a confirmation and being assured multiple times that the room would be available. What made the situation even worse was the attitude we received when we tried to explain the situation. After driving 18 hours with my family, the last thing we expected was to arrive at a hotel with a confirmed reservation and be told there was no room for us. I also contacted the hotel afterward and asked to speak with the manager. The only response I received was, “I apologize,” without any meaningful explanation or solution. This was an extremely frustrating and disappointing experience, especially with my wife and children after such a long journey. A confirmed reservation should mean that the room is actually available, particularly when the hotel has been contacted multiple times in advance. Very disappointed and would not recommend this hotel based on my experience.
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August 10, 2026rorytaylor21
Better choices at a lower price
This is NOT a full service hotel. House keeping is every third day and no one tells you this. I requested room service after day two and there was no service, this hotel appears to be a renovated former embassy suites hotel. They charge for everything including parking which is an overcharge based on the location and plentiful parking. Choose another hotel this one is overpriced.
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July 6, 2026cyanhead
A great stay!
Great hotel with nice touches such as the lavender sachets, coffee in the lobby, mini fridges in the room, and microwave/water/ice stations with carafes. We had a few meals in the restaurant, and the food was great! The burger and crispy potatoes was excellent. The hotel is incredibly quiet, comfortable beds, and an indoor/outdoor pool area. Great TV selection as well. The staff was friendly and informative. Fantastic service. The drawbacks: there was only one small chair to sit in, which made it difficult for 2 people. The floors needed a good cleaning - they are hard surface, and definitely needed a sweep and a mop. I would definitely stay here again!