AC Hotel Portland blends contemporary style with cosmopolitan sophistication. It is elevated by design with a European soul and Spanish roots for the busy traveler who appreciates architecture and design. From check-in to checkout, each element of our space has been carefully tailored to alleviate the pain of travel and achieve harmony as you arrive at the AC Hotel Portland. We focus on the essentials of a beautiful stay and have created an experience unlike any other. Room service is replaced with the flexibility of a quick snack or evening tapas plates. Our bartenders are true urban spirits who will share the unique buzz of the city and all it has to offer. By stripping away the unnecessary, we provide beauty in the essentials.
About AC Hotel Portland Downtown
Reviews & Ratings
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5 Star Experience
A four day experience that was amazing!!! I had reached out to the GM for assistance on room location and a special occasion celebration, however they were out of town. The GM that was covering temporarily was from out of state and a different hotel. After the experience we had you would have thought this was HIS property. Benjamin Cann went above and beyond in all aspects in assisting me. Numerous detailed emails and follow ups to ensure our experience was spectacular. Upgraded to top floor room with a fantastic view of Mt Hood and such great surprise with my wife’s favorite bottle of Oregon wine from the Willamette Valley on ice waiting for us when we arrived! He even went out on his own to find this particular bottle of wine. All I can say is wow!
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Horrible Experience/Stay
We were in town for a basketball tournament. The management team was dealing with issues from certain teams being disruptive. Instead of trying to deal with the issue, the management team lumped the teams from the tournament into one group with teams coming from all over the country. During the evening of the incident, our team was having a team dinner outside of the hotel. Instead of dealing with our team with professionalism, the night management team address the parents of our team with passive aggressive behavior. We felt the night management team was being lazy. Even though the morning management team was professional, cordial, respectful, and responsive, the overall experience is not what we usually associate with the Marriot brand. We definitely will not be staying at this hotel again, especially when there are so many other options in downtown Portland.
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Outstanding Stay at AC Hotel Portland
Our stay at the AC Hotel Portland was absolutely fantastic from beginning to end. This property truly understands hospitality, and it shows in every department. A special thank you to General Manager Katie Ortiz for leading such an exceptional team. The level of care, professionalism, and warmth throughout the hotel was impressive and made us feel genuinely welcomed. The front desk team was friendly, efficient, and full of great recommendations for things to do and places to eat around Portland. Housekeeping staff we interacted with on the floors were kind, attentive, and clearly take pride in their work. The bartenders were knowledgeable, engaging, and created a great atmosphere, and the valet team was prompt, courteous, and made arrivals and departures seamless. It’s rare to experience such consistent excellence across every touchpoint, but AC Hotel Portland delivered exactly that. The hospitality felt sincere, thoughtful, and above and beyond expectations. We had an amazing stay and will absolutely be back. Highly recommend this hotel to anyone visiting Portland!
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Great location & Lost item returned
We were actually bumped to this hotel from the radison across the street. That always makes one nervous, but rolled with it. BIG THING - We left a tablet behind, called and left a message and thought it was lost for good, but then received a call from the Housekeeping staff that they had it and it has been returned to us! Of course this makes this hotel high on our list for their honesty and willingness to follow up until it was resolved. Breakfast was good, and staff was attentive. Rooms are clean and comfortable. When we checked out, we were charged for breakfast, when I reminded them that we were moved from the hotel and were promised breakfast was included it was immediately taken off with apologies. TIP: If you are flying in and renting a car...stay here use their pick up service from and to the airport - to pick up a rental. We did this and avoided paying the expensive parking. Much to see and do is within walking distance and for the parking savings you can easily uber. Would definitely recommend and return when in the area.
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worth it
The room and hotel were great, and everyone was friendly. The only reason I gave it a 4 instead of a 5 is that the restaurant is just the bar. I was expecting a restaurant because we did not want to leave the hotel.