About Hotel Eastlund
Reviews & Ratings
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Nasty breakfast burrito in coffee bar
The room was very nice, customer service was great. The coffee bar off the lobby needs help. The woman running it was doing a good job. But the breakfast burrito was burrito they had premade was nasty- tr
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Perfect spot for events at Moda
Great small hotel walking distance to Moda Center. Service team from front desk to valets were all excellent. The Metropolitan Tavern restaurant on the rooftop is very good and surprisingly good pricing for downtown location and quality of the food and beverage. Will definitely stay here again when in town for a concert or other visit.
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Secure, clean and great view of the city.
A beautiful hotel with all the amenities. I enjoyed it all, my only complaint is the housekeeping. When I checked into my room I only had 1 1/2 rolls for a three day stay. I had to go down and call for more twice. The tissues were also low when I arrived and also werent refilled when they came to clean the room. Nothing major but annoying for me. Otherwise the bed was nice, the view was great although curtain placement could have been better to view the city vs the side of the building. But it was secure, the street entrance and the elevator would only work if you scanned your card. The restaurant was nice, open till 11 most nights. Huge spacious drawers and closet with a good amount of hangers. Made me feel organized and without clutter.
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Do not check in after 11pm
The night auditor has no clue of looking after guests. The reservation was prepaid and he did not know how to charge a card. Quite unlike for the role of a night auditor. Anyway at 4am guest wasnt able to check in as the 'policy' is no check in until they can charge a card for extras. I suppose there should be a policy for 'Training Night Auditor on Customer Service' and basic etiquette I was then advised the guest was getting upset and abusive. Sad that hotel takes money, doesnt provide service and then complaints about its guests
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Great location for the Convention Center, but can use work.
We stayed for Fan Expo 2026 at the Oregon Convention Center. Nothing beats this location if you’re attending an event there. Extra convenient, there’s a decent coffee bar adjoining the lobby. This isn’t my first time experiencing this hotel as I’ve stated before with friends whenever visiting Portland. But this was the first time I was less than happy. We arrived early, and they happily held our bags for us until the room was ready. However, when we got to the room it wasn’t thoroughly cleaned. There were food particles in the drawers; a whole potato chip and cookie. There was a large carpet stain by one of the night stands and splatters on the wall by the front door like someone had dropped a beverage. We were tired from our day and just wanted to rest awhile before venturing back out for dinner, so we didn’t ask for a room change. We gave the room a quick wipe down and moved on with our stay. This hotel is good. Great location, friendly and helpful staff, and super convenient amenities available. Better for corporate visitors, rather than families. The years of wear and tear are beginning to show, but all could be overlooked with meticulous cleanliness.