Geiser Grand Hotel - Travel Oregon

Your luxury basecamp to explore the wonders of eastern oregon.  This charming historic landmark stands proudly on Main Street in Historic Baker City with luxurious guest suites and incredible food. Crystal chandeliers, a majestic stained glass ceiling and mahogany columns inspire wonder and romance. While the setting is historic, services are unquestionably state-of-the-art. At the Geiser Grand, the rich heritage of the architecture carries over to the menu offerings. Our everyday authentic Northwestern cuisine is a culinary delight. Five distinctive meeting rooms in over 6,000 square feet offer an ideal venue for virtually any special event. An architectural treasure combining ornate details with all modern amenities; the Geiser Grand Hotel was recently named one of the great hotels in the state by The Oregonian.

Ripped off!

Please do not stay here. I was totally ripped off for over $2000 and absolutely not a care was given by the front desk staff. When you make reservations, they have their site set up to trick you into booking through Expedia, so if you need to check out early, they won't even try to help you, which is what happened with me because of work. Also, the prices they charge are definitely not worth the accommodations of the rooms.

A Step Back In Time ...

The Geiser Grand is truly a step back in time, but with appropriate modern amenities. The history of the Geiser Grand is rich and interesting. The stained glass ceiling above the dining room is magnificent. The staff was extremently friendly and went out of their way to make sure our stay was a good one. We truly enjoyed our stay!

It wasn't that great

We stopped and stayed one night in Baker City at the Geiser Grand Hotel. We love historic properties. This one has beautiful light fixtures and a spectacular stained glass in the main hall ceiling. Our room was sumptuous with lots of big pillows and fresh white sheets. However, it lacked in modern necessities like plugs for re-charging electronics. There was little room in the big bathroom to put your cosmetics, toothpaste, etc. A shelf would have been nice for toiletries. It was awkward. The most disappointing part was the food. I sincerely advise you to avoid their crab cakes. They tasted fishy and I had terrible gas for 24 hours. I should have known better than to order crab so far from the coast. The sides were surprisingly small servings. The risotto was delicious, but I wish there was more. For breakfast I requested scrambled egg whites. They tasted right but the presentation spoke to inexperience. Done right they will come out fluffy and appealing. The dining room staff were friendly and welcoming at both meals. This isn't a hotel we would go out of our way to go back to, but maybe your experience will be better? Just because the paint inside was correct for its Victorian days does not mean it needs to be dark and dreary inside in 2022. Plenty of Victorian is about bright colors and lots of flowers in wallpaper to go with the heavy furniture. It's okay to try again and do the best with what is there. I wish it was more cheerful.

Customer Service Lacking….

We were looking forward to our stay at this historic hotel but we’re disappointed and would not recommend staying there. Upon checking in, the two women behind the desk engaged in semi-argument in front of us a which was very unprofessional and did not feel welcoming! When asked if we’d like dinner reservations tonight, we declined and the dark haired front desk employee said “it’s just as well, as we are full anyway”.. I’ve worked at a hotel years ago, and this establishment needs some TLC and front desk training. There were dead plants by the front exterior entrance, and a dead plant on the 2nd floor where our room was located. Our room was fine, but the bathroom curtains were deplorable - they were completely faded and one side was shredded. The staircase needs a handrail; age is irrelevant for safety when descending any staircase. Lastly, upon checkout the front desk employee never asked “how was your stay?” And of course, all hotels would say “thank you,” but that was not spoken. I was handed our receipt with “there you go!”

Fabulous Breakfast in a Fabulous Place

How often do you get to dine under a massive stained glass ceiling, surrounded by the opulence of the 1860's gold rush days? Thanks to our delightful server who told us bits of the hotel's history, and to the owner who faithfully restored this gem for future generations to enjoy. We stopped for breakfast here on our way through town. What a wonderful experience!

Ripped off!

A Step Back In Time ...

It wasn't that great

Customer Service Lacking….

Fabulous Breakfast in a Fabulous Place

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