Elegantly restored historic landmark in the heart of downtown offers 70 tastefully appointed, non-smoking guest rooms, continental breakfast, wireless Internet and 24-hour parking, Waterstone Spa, English garden, banquet/conference spaces and Larks Restaurant. Dreamy wedding venue. Guests are pampered with superb service and luxurious surroundings.
- Pet Friendly
- Mountain or Water View
- Complimentary Breakfast
- Spa / Hot Tub
- Restaurant / Lounge
- Handicap Accessible
- Internet Access
- Air Conditioning
Bike Friendly Business Amenities
- Complimentary Water
- Public Restroom
- Visitor Info
My mom was travelling through Oregon and was too exhausted to carry on. She called me to help her make arrangements for someplace to stay in Ashland. I reached out to the hotel and the manager, Craig Stephens, took absolutely amazing care of her on a moments notice. This is now the only place my family will stay in Ashland. Thank you!
First, this is not a luxury hotel – a building of historical interest, but not luxurious. But that’s not why I’m giving it one star. Call me demanding, but I don’t think that being hostile to your guests during their weekend get-away is a great business model in the hospitality industry. When we checked in there were a series of mishaps, starting with opening the door to our assigned room and finding other people inside (which kind of freaked us all out). Then were assigned to another room, and that was not the type we had booked. Went back to the front desk again, but there was nothing else, and they said maybe we could be moved the next day. (We had plans the next day so ultimately decided not to pursue it.) The gentleman at the front desk said that we would receive a $50/night room credit for all the embarrassment, trouble, time, and running back and forth trying to sort things out. When I reviewed the bill at checkout, there was a $40 total credit, and when I explained to the unhappy woman that we had been told we’d receive a $50/night credit, she decided to be nasty about it. We explained what had happened, but she treated us with disdain and refused to honor the promise. We finally gave up. As we were departing, my husband had the grace to wish her a nice day, and she just stared him down. Within a few minutes, the gentleman who had told us we would receive the credit showed up, and she proceeded to dress him down out in the open, in front of hotel guests. I am sorry for whatever misery the daytime manager is enduring that is making her so miserable -- I hope that she is able to retire soon from this work that she clearly despises, along with her guests. Now, as to why it’s not a luxury hotel. The interiors are tired -- carpets, paint, elevator etc. are worn and chipped. The room is a hodgepodge of décor that has seen better days. The privacy curtains don’t open so you can’t look out the windows. Service is minimal – no valet or bellperson, housekeeping only by request. No dresser drawers for clothes – two small drawers in the bar cabinet, but not big enough for clothes. The bathroom was freezing cold. These things don’t make a hotel bad, of course, they just aren’t hallmarks of a “luxury hotel.” The beds are good, and we got bathrobes. We requested housekeeping and she did a great job. Obviously, we would never stay here again. (I’m sure they wouldn’t let us.) But if you do stay here, don’t set your expectations too high.
Beautiful, very clean and comfortable. Even the smallest king room was fine for 2 people. Well-located right in the center of Ashland near restaurants, shopping and events. Staff very welcoming. Very nice (free) breakfast. We would definitely stay here again. A good value. And be sure to eat dinner at their Lark restaurant - outstanding.
Nice, but small rooms!
This was our third time staying at the Ashland Springs hotel. This stay was a week long and ncluded my husband, me and our dog. We found we loved some of the same things as last time and were frustrated by the same things :-\ The good: Great location, simple but good breakfast provided, dog-friendly, accommodating cancellation policy, and friendly staff. The not-so-good: 1) Small room. We "upgraded" this time, at least we thought we did, to a larger room with a view. Since we were traveling with our dog we were limited to the third-floor rooms but we're hoping the upgraded larger room on that floor would be ok (we were in 318). Well, the king view room was not comfortable for us for a week. Way too small, the dog bed had to go under the desk, and luggage was stacked behind the door which was a problem coming and going. The bathroom shower/tub combo was child-size. I am 5'5" and it was barely big enough for me to shower comfortably and without the shower curtain sticking to my body (gross). My husband at 6'4" really had a hard time with it. 2) The bed was super uncomfortable on one side. Almost like the mattress had been damaged on one side as it slopped down/off the bed such that I almost rolled out of bed a few times. 3) Noise. The third-floor rooms with views are right over the main street so you easily hear noise on the street (cars, trucks, and people talking late at night) and you could really hear the footsteps of the folks in the room above us. While we love the flexibility we have staying at the Ashland Springs (can cancel up to 72 hours before), the location is great and the lobby and decor make you feel like you have stepped back into another time, but we don't think we will stay again unless it is only for a night or two and without our dog (so the small room won't matter as much and we can get onto a higher floor where the noise might not be so bad).
Historical charm, great service and as close to the theaters as you can get!
This hotel has been my go-to place in Ashland for at least the last 10 years. The staff is all service-oriented, and Josephina, who does the breakfast service, has been there for decades. You can't stay any closer to the theaters than here, and you just go out the back door, and you are there. I love that they have cookies and tea in the afternoon and also in the evening so that you can discuss the play with others for both the matinee and evening performances. The restaurant attached is top-notch and a place I go to every time I stay there. The Spa across the street is also excellent.