About Campbell House Inn
Reviews & Ratings
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Wonderful Stay
I stayed here for 2 nights while visiting my Duck for her birthday. It was a pleasant stay and included a yummy breakfast in the charming dining area. They even packed me a to-go breakfast for my early flight home! I'll definitely stay here again.
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Clean, cozy and friendly
Very nice place. Some rooms are better than others. Ours was a little cramped but fine for 2 nights. Other rooms offer more space. Good accomodations. Really enjoyed the views from the lounge/dining rooms. Big picture windows. The breakfasts were excellent. The free wine pour in the evening is a nice touch. The staff were attentive, helpful and friendly. Warm fireplace to sit next to in cool, wet weather. Would love to return in nicer weather as the patio and grounds offer a nice place to relax outside. I give them an A-.
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Comfortable, private, and delicious food.
Spacious and comfortable room, quiet and private. The grounds at Campbell House are beautiful and do not feel like you are in the heart of Eugene. The breakfast was amazing and filling! This was our first time trying a bed and breakfast and will definitely select this as a choice in the future.
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Denied Resolution without removal of a review
My wife and I stayed at the Phillip suite years ago for our anniversary. And it was wonderful. So, we decided to stay again on our 18th wedding anniversary. It was so disappointing. 1. The online picture of the Phillip suite does not match the room anymore. The canopy bed has curtains shown online, but it no longer has them, so is it still a canopy bed? The bedding shown is not what is actually on the bed. It was cheap microfiber white sheets and bedding top. But we still were like it's ok, it's a night away from kids to be alone we will make the best of it. Then came time for bed at about 9:50pm. 2. When we pulled back top covers the fitted sheet had stains on it. We immediately called the front desk and was told to walk to the lobby from the carriage house to pick up a new sheet. We were already in pajamas. So, I had to throw on clothes and walk up. Then we had to change our sheets on our own, on our anniversary. There is a reason guests should never change the sheets. Under the fitted sheet was a plethora of stains. 3. We spent the rest of the night trying to forget the gross horrors we were laying on top of, while listening to the soothing sound of train horns, all while trying to sleep on the dilapidated pillows that are well beyond their shelf life. 4. When morning came not soon enough, we walked to lobby for breakfast and to hopefully talk to the manager. Unfortunately, the manager was not there, it was just same younger guy that was packing up to leave at 10pm the night before. So, we just got a business card to email to email the manager. Update: spoke to "Brett" the owner/manager. He only offered any accommodation correction if my wife were to remove her google review. I refused stating it's an honest review of our stay and experience and I will not remove it. After multiple times of being interrupted by Brett, talked over, and him gaslighting on our experience, things got heated. He then stated he refused to do anything because we "raised our voice, and cursed, (we said "BS" and apologized afterwards) This was said after he "review blackmailed" us that he would not do anything unless we removed our honest review. We are taking the loss of our payment and ruined anniversary to warn others to STAY AWAY from this establishment. The pictures of rooms are falsely advertised compared to what you receive. And if you write any negative review based on a true experience you are basically blackmailed to remove your review if you want anything done. DO NOT STAY HERE.
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Peaceful Inn
We loved the Campbell House Inn! The location was peaceful and we relaxed outside in the chairs while listening to the birds and admiring the spring flowers! Downtown was within walking distance with some great restaurants. Everyone working there was friendly and helpful. The breakfast was delicious with a savory and a sweet choice. Can’t forget the cookies in the evening! We had a room on the lower level of the main house with access to a patio and a parking spot. Room was clean. I would stay again if I were in the area and highly recommend!