We were looking forward to a nice getaway but, they fell short! It's just sad.
This is a copy of the email I sent to the resort regarding our stay!
I am awaiting their response!
7/1/2023
Hello,
My name is Christopher Gonzales.
My wife and I booked Cabin 17 for 2 nights last last year, for June 30th and July 1st this year.
We were so excited to finally be able to stay at the resort, and when we arrived we paid our balance and got settled in.
Then things got crazy!
The people staying in cabin 18 were strongly slamming the door and there was a child screaming at the top of his lungs at approximately 8pm.
A few minutes later, there was solid banging on the connecting wall! I mean banging that would have knocked stuff off of it!
I opened the door, and went to knock on their door, and a lady sitting outside at the picnic got up and approached me asking if she could help me with something? I told her that there was solid banging on the wall and there was screaming coming through the wall.
She informed me that the child was autistic and was having an issue with the camping. This continued up until a bit after 10.
My wife and I were just so stressed. This was not what we came up to the resort to achieve!
We decided that if they were there for our other night, then we couldn't stay. It was just insane that this was to occur!
I understand that the child had a personality disorder but, I wasn't there for that child I paid to achieve some relaxation, and to just enjoy the lake and surroundings!
I cannot fault the parents except, that they should understand that they are affecting others especially at a campground or resort, I am sure it is rough for them as well.
We informed the gray haired woman at the desk in the store about the fact we had to leave do to the aforementioned situation, and that we regretted it but, we just wanted to relax, and there was no way that would happen if there was another incident!
She informed us that she would pass it on to the manager but, didn't seem too believable.
So, I am sending this to have a record the it has been passed along!
I will also be fair in my review of the resort.
Sincerely,
Christopher Gonzales
As my email states, we were left with no real choice even after reporting it to the desk, we just got the pouty, I'm so sorry!
We paid over $360 dollars for a night (because you have to have a minimum stay) that far out ways the stress of work or anything else! It was horrible!
Food was awesome, the only real good point we could take away from this experience!
