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TripAdvisor Ratings & Reviews
On Our Way to Bass Lake
This is an excellent place to stay for the night or for the week! Very clean, very comfortable. The bed was so comfy, the bathroom and kitchen were immaculate! The hosts were kind and accommodating. We had a pickup and two jet skis that the hosts accommodated our parking needs. We stayed here just overnight on our way to Bass Lake but would be happy to stay longer!
Best motel I’ve ever stayed at!
We stayed here for a family vacation. The staff was super friendly and got us into a great room and I can’t say nice enough things about this place all I know is I’ll definitely be back next time and gonna recommend to all my friends and family.
Made reservations on booking.com and hotels.com based on their website photos and descriptions and reviews but sight unseen. Big mistake! Room completely different than anything on website. Dark cinderblock instead of light and airy walls as in photos, dirty window, smelly carpet instead of hardwood or vinyl floors as in photos. Requests for a different room or contact with owner to resolve the problem and process a refund were denied. Completely misleading photos and information on website and in person. Abysmal lack of customer service and seemed very much like bait and switch. Was forced to find other accommodations and pay for both places. Refunds should be offered without obstruction when room is not as shown and is dirty and smelly. Was given major runaround and wild goose chase. Totally needless as a full refund could have fully resolved this awful experience. Shame! I tried to resolve the issue by asking for another room and was told none were available. I requested a refund and was denied. I asked to speak to the owner and was told he was unavailable until late August. Leaves a horrible taste and felt very manipulative and dishonest. Caveat Emptor!
Wonderful place to stay in Klamath Falls!
Our family was passing through Klamath falls on a road trip from SoCal to Eugene Oregon. After a 14hr day of driving we pulled in to Klamath falls and were lucky enough to get the last room at the Townhouse Motel that was pet friendly! Pinky, the owner, was extremely accommodating and friendly. The room was recently remodeled, clean and well equipped with a full kitchen! We may this road trip every year and next time we will book a room at the Townhouse Motel in advance. Thanks Pinky!
Clean and many options
Our stay at the motel was very pleasant. The rooms were nice and clean. They have many options such as single beds or multiple beds and even rooms with dining areas switch huge kitchens for traveling families. How awesome is that? That staff was very helpful and attentive as well. Keep up the great work guys.