The Grand Hotel in Salem

The Grand Hotel in Salem is the Willamette Valleys premier hotel, and headquarters hotel for the Salem Convention Center, downtown Salem, Oregon. We feature 193 over-sized guest rooms and suites, each with separate work and living areas, complimentary high speed Internet access, indoor pool, Spa, and fitness room await all guests. A hot breakfast buffet and underground parking are also complimentary. Our hotel offers unique surroundings and decor, and provides a refreshing experience and exceptional service.

Satisfactory Stay

Perfect location if Salem, or the surrounding area, is your destination. Easy walk to a number of restaurants and the riverfront. The common area is very attractive and the front desk staff are quite helpful. Breakfast is excellent! At first I was surprised to walk into a conference room where a cafeteria style breakfast buffet was set up, but to my great surprise the food was excellent. The bacon was some of the best I've ever had when traveling. The bread's could be a bit improved, but who needs all those carbs anyways. The room was a good size, but the furniture dated and there was a musty smell. All is all a satisfactory stay.

“Grand” experience is all looks and no personality

BIG disappointment here, for wedding preparation and first night together. The wedding party used the Presidential Suite the night before the wedding and we (bride and groom) stayed the next night. The room was “all fancy” but then didn’t even have hooks or anything to hang the dresses on, other than a tiny closet in the bathroom. We ended up using a picture frame. Decor was made to look high end but then didn’t provide the basics like decent water pressure in the shower or soft towels. I had flowers delivered the day before the wedding to my maid-of-honor but the hotel staff never delivered them to the room. When I called, they denied receiving them but further inquiry the next day found the flowers in the back room with staff. Finally, upon checkout they completely flubbed the bill which was separated between parties, charging the wrong expenses to the wrong guest and then mixing it up badly when they tried to make corrections. Our advice, skip the “Grand” and rent a Bed and Breakfast. You’ll be way happier with the result.

Feeling Grand and The Grand

I have been coming to The Grand since summer 2018 for work training. The staff is always friendly and accommodating, I was always welcomed and remembered after my second trip. The room are spacious and updates. I always had a comfy bed, hot shower and space for all my things. Breakfast was pretty tasty on most my trips (one day was spicy sausage with peppers, onions and cheese in the eggs and peppers and onions in the hash browns. I can not have spicy or dairy so this day I did not get a hot breakfast). I will be returning for work trips and personal trips again :)

Everything we needed

So glad we decided to stay at The Grand Hotel this visit. It will be the 1st place we check availability in Salem from now on! Clean, comfortable, spacious. Underground parking. Nice restaurant where we met for dinner. And a better than average buffet breakfast was included in a large room. Friendly staff. And a nice indoor pool & hot tub.

Nice hotel

Stayed here for two nights while in the area for my friends' wedding. This is a beautiful hotel but it is also an older hotel. The hotel has an underground parking garage and also has lots of meeting rooms and a convention center. The lobby is beautiful and the staff was very courteous and professional. They also had cookies to welcome the guests. There is a restaurant in this hotel but I did not visit it, but it looked like a really nice place. They also had complimentary breakfast, but it was underwhelming as the breakfast selection was limited in my opinion, considering the nightly rate of the hotel. The first night I stayed in a king suite. It was large, had a seating area, along with a wet bar area that included a microwave, coffeemaker, and mini refrigerator. The decor was dated, but the room was clean. The bathroom was small in my opinion for a "suite" room. The second night I moved to a standard room with two queen beds. The decor was the same, dated, but the room was clean and also had a microwave and mini fridge and coffeemaker. The bathroom seemed to be the same size as in the suite room. Both rooms had large flat screen TVs and a desk area. The hotel is located within walking distance of several shops, eateries, and night spots; and is close to the carousel museum and some nature parks and walking trails. I'm giving them 4 stars based on location and because the rooms were clean and the staff were nice; due to the dated decor and the underwhelming breakfast I didnt give a full 5 stars.

TripAdvisor Ratings & Reviews

Satisfactory Stay

“Grand” experience is all looks and no personality

Feeling Grand and The Grand

Everything we needed

Nice hotel