The Grand Hotel in Salem

The Grand Hotel in Salem is the Willamette Valleys premier hotel, and headquarters hotel for the Salem Convention Center, downtown Salem, Oregon. We feature 193 over-sized guest rooms and suites, each with separate work and living areas, complimentary high speed Internet access, indoor pool, Spa, and fitness room await all guests. A hot breakfast buffet and underground parking are also complimentary. Our hotel offers unique surroundings and decor, and provides a refreshing experience and exceptional service.

Nice downtown location

You have to like this hotel for its location and fine staff. The room seemed dark due to its furniture and paint, and outside roof air handler’s contributed to some noise. The staff was very helpful with a well organized list of walking distance restaurants. Breakfast was well done if you enjoy traditional items and coordinated by a well organized lady and staff. Easy place to stay.

Russell Rodriguez A5!

Planing a family and friends reunion I discovered this hotel that has great reviews, fair pricing and great location. The idea was to have over 14 people together and enjoy good food and wine, unfortunately I found out their restaurant was close since the beginning of the COVID nightmare, so I spoke to Russell Rodriguez to seek alternatives, he kindly suggested a few near by restaurants and even made the reservation to the one met all our needs. Russell is a dependable person, if I had a hotel or any other business in the hospitality field I will put him at the very top of the operation!

Hotel staff goes above and beyond

There was an incident downtown which caused the hotel and surrounding area to be "shelter in place". The staff at the front desk went above and beyond in keeping us apprised of the situation and providing clarification when needed. (We were NEVER in any danger, and the hotel is in a very safe area. There had been an incident at the Salem Mall which is 4-5 blocks away). They even made us a fresh pot of coffee since I had wanted to go out and get a cup. The staff is amazing, and the professionalism and caring of your staff is what makes the hotel exceed all our expectations. I love the location and being able to walk a very short distance to try new restaurants and bars. Parking is covered and free.

Thank you Mika Yamanaka

We stayed two wonderful nights in this full-service hotel in downtown Salem. Parking is free in the underground garage. It may be one of the largest buildings in downtown. I have to tip my hat to Mika Yamanaka, who works the front desk and sometimes, reservations. She helped me secure the bookings and made sure our stay was pleasant and trouble-free. Since the route from Salem to Bend is problematic during winter, she went out of her way to update me on the road conditions. She was the one who cautioned me about the mandatory carrying of tire chains. The hotel gave us large junior and suite rooms at very reasonable rates with a full, buffet breakfast. We have not seen buffet service since pre-pandemic. The maintenance man gave me a glob of silicone caulking that plugged a hole in my shoe. It worked well to stop my socks and toes from getting wet and cold. The Grand Hotel in Salem lives up to its name.

First Class

I can't thank the Grand Hotel enough for going above and beyond to assist me in holding a 90th birthday party for my Mom. Russ From the very beginning was kind, helpful and readily available if I had a question. I had been for over the years sad to see customer service just go by the wayside. Russ brought it al back, tenfold! From setting extra tables, to helping with caterers, every little detail, brought tears to my eyes. Thank you Grand Hotel, and special thanks to Russ. I wish I could give 10 stars!!

Virtual reality is almost as good as being there.

Nice downtown location

Russell Rodriguez A5!

Hotel staff goes above and beyond

Thank you Mika Yamanaka

First Class