Discover this oceanfront hotel in Gold Beach, Oregon, the beginning of your dream vacation on the West Coast. Take the picturesque drive to Gold Beach, the seat of the county, away from the buzz of the city and towards the hum of the wild. SureStay Plus Hotel Gold Beach is the hidden gem you’ve been seeking, a Best Western hotel nestled along the coastline of the Oregon Trail. All of their lodgings have an ocean view and a private balcony so you can wake up to the sounds of rolling waves.
TripAdvisor
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Budget hotel, budget experience.
Originally, I reserved the King suite room with the jacuzzi tub. I had read reviews from the fall of 2023, reporting that the tub was broken and the jets were not working. THe night before our reservation, the hotel staff sent me a text stating that the jacuzzi was not working and that they were "getting on the list for a plumber to fix it." I think it's bad business to offer an amenity on your website that is not actually available for a lengthy amount of time. They offered an "upgrade" to a 3rd floor king bedroom, which we accepted. The best thing about the room was the view, it has a full, unobstructed view of the ocean, which was fantastic during the snowstorm that occurred while we were there. The room is on the third floor and there is no elevator, but the stairs were not difficult to navigate. Clearly, the room is also a "dog-friendly" room, which we were not told before we checked in. There is some chewing damage on the headboard and along the bottom of the bed. The toilet seat was missing a knob and had several scratches/worn areas on the seat. The shower was strange, the choice ended up being scalding or cold, adjusted the water temp on the handle didn't seem to translate to the water pouring down. Same for the temperature of the room, there is a control panel, but the room remained at 73 degrees, regardless of how we adjusted the control knob. Also, if you want housecleaning services, you need to call and set it up with the front desk. This is not an expensive hotel, if it were, we would have been disappointed.
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Hard Pass.
Bottom floor had no view fr the room, unless you stood at the desk against the wall or out in the cold balcony, I’ll fitting curtains that hung on the heater that seemed to be a fire hazard and a lot of dead, large flies in hallway. No gym and no allowances for upgrading rooms, even when they had a lot of vacancies, due to booking through booking.com. Yes, we did offer to PAY the difference, and were told it was not possible. Being avid, work travelers- we know this is BS bc we get upgraded for free all the time and we’ve never been denied an upgrade when we’ve offered to pay the difference and there is availability. Pool heating was not repaired when we were there. We left a day early bc we were not excited to be told they thought we were offering “bribes” after offering to PAY the difference for a room w a view and that didn’t require stairs. This was after I let her know, factually, that I would obviously be reviewing the hotel and that this would weigh in heavily. Our little son was in pain fr CP and a plaster cast on his leg bc we had stayed 3 out of our 4 night reservation, and the amount of stairs was weighing on him. We never stayed here before and thought we were booking a bottom floor room, meaning no stairs. We had prepaid and knew she wouldn’t give us a refund, but by then I realized we couldn’t reason w on property staff. We contacted both booking.com and their corporate office to file a complaint and we’re adequately compensated. Would not stay here again or recommend.
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Terrible
Loud people breakfast just sucked pool is 5 ft deep good for kids bad for adults top it off wanted to leave a day early due too hotel issues they wouldn’t cancel the day I didn’t stay i just left early anyways to a different hotel that wasn’t annoying loud and rude
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Facility in disrepair and getting worse!
Sure Stay has been our hotel of choice in Gold Beach for years, but the last 3 trips have been ruined by rude staff, a dirty suite and amenities that do not work...no ice, no pool, again This trip, we were not alerted that our room was right next to a construction site that had 3 barking dogs day and night. Needless to say, we were out of there the next morning. Don't think we will be back. What a shame for what used to be such a nice place to stay!
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Clean room and friendly staff
I would defiantly recommend this hotel. The staff was very helpful and the rooms were clean and comfortable. The breakfast had a good variety of items to choose from. We will stay again if we are in the area.