TripAdvisor Traveler Rating based on
3150 reviews
Just 15 miles south of Bend, Ore., Sunriver Resort is a 3,300 acre all-seasons leisure, wedding and conference destination. Surrounded by over 1.2 million acres of National Forest, Sunriver Resort, by Destination Hotels, was built within an environment endowed with natural beauty and endless activities.
The pictures on the website do not do this place justice. This is truly hidden gem in Eastern Oregon that you need to check out if you have the chance. The entire resort is pretty spread out so if you like to walk it's a great way to get your steps. The rooms are absolutely breathtaking with vaulted ceilings, balcony that overlooks some amazing scenery. The bed was probably the most comfortable bed I had ever slept in. The staff was very friendly and helpful. There are 24 hour shuttles so you dont have to walk if you dont want to. The village has some great restaurants. The food was fantastic. Overall I was very happy to stay here and hope to make it back someday.
Very clean rooms, great golf courses, quite a few choices for eating on the property, had no problems this trip, and the few problems I have ever had were solved quickly. On a past trip we actually left a personal pillow in the room, decided not to pay to have it shipped to us, stayed on the property six months later, they delivered the pillow to our room on our first day. Crazy that they stored it for that long, and had the record keeping to deliver it on our next stay. Don't know if we just got lucky, but we were impressed.
Upon arrival, a front desk agent didn't seem like she was very welcoming. Just checked me in and gave me a map of where I was staying. Danielle at Carson's was very welcoming and great to chat with. She did ask about the property I was from, how Suncadia is as a property compared to Sunriver, and how my drive from Washington was. Of course I was there for business working with HR and Finance, and it was great to hear the similarities that we experience on a daily basis. Lizzy and Jessica are wonderful and the topics we spoke about and share were very informative for both ends.
The staff went out of there way to make us feel taken care of. They even delivered a DVD player to our room and helped us set it up! This type of service does not go unnoticed. They made our family feel at home.
My husband "surprised" me with this little 3 day getaway. Rain was in the forecast, this is Oregon after all. After spending the day in Bend, a lovely little town and only 20 minutes away, we drove on to Sunriver resort. The first thing we encountered after driving on to the property were detours as they're undergoing road construction. A lot of road construction. So it was a bit of a maze arriving at the lodge to check-in. We were given a map to our room and set out to locate it, no easy feat. There are dozens of street signs all located on the same post. No arrows, nothing. Once we located our cluster of numbered rooms we were good to go. We settled in to our room after a long day of traveling and fell in to a deep 5 minute sleep before someone started banging on our door. It was a maintenance man delivering a brand new hairdryer! We had not requested a hair dryer. So after falling back to sleep for 10 minutes there was another loud banging at the door. HOUSEKEEPING!!! I opened the door and the woman said she was there to "strip the beds"! She must have noticed the rather disturbed look on my face and asked if I had decided to "stay another night". Through clenched teeth I informed her that we had just arrived and the room had already been cleaned. Now I'm up. Husband is still trying to sleep so I thought I would connect to the Internet with my laptop to kill some time. I connected for 5 minutes and then lost the connection. As the weekend wore on the poor connection never changed. On for 5 minutes, off for an hour. At some point we stopped by the front desk to report this after waiting in line for 20 minutes. The woman said she would "inform the Technician". Never heard another word about it. So once you realize that unless you golf there really isn't anything to do there. The pool was closed, the Marina where you rent Kayaks was closed, as were many of the restaurants. We ventured over to see about obtaining a couple of bicycles to ride around the property only to find they charge $30 per person to rent for the day. Why my husband didn't bring our perfectly good bicycles from home I'll never understand. Apparently he thought they were free to use. So basically there are a couple of Pubs over in the "Village" where you can grab a sandwich and a beer, along with a couple of purveyors of Coffee, a grocery store and a few shops., keeping in mind that you must endure the road construction to get to said Village. Had the weather been decent, one could go horseback riding or swim in the pool. I do not fault the resort for the weather, I am just pointing out the quality of our experience given the poor weather. If you're looking for great restaurants, fabulous views of the Cascades, short distances to beautiful waterfalls and hiking stay in Bend...or drive back and forth twice a day like we did. Encountering the road construction each. and. every. time.