Sugarloaf Mountain Motel
Bend,
Central Oregon
62980 NE Hwy 97
Bend, Oregon
97701
TripAdvisor Traveler Rating based on
222 reviews
TripAdvisor Traveler Rating based on
222 reviews
TripAdvisor
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July 6, 2023Ambassador789249Poor reception.
This motel advertises that it has cable TV, it does not, it has antennae tv and the reception is terrible. Unwatchable. The maintenance is also poor, one bed side lamp wasn't even plugged in and they were unable to get an extension cord to plug it in. I wonder if anyone ever tries to watch the tv or turns the lights on to see if they work.
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July 3, 2023mesatravelerBrought back memories.
Tight but comfortable room with a good bed and shower. This is not a room if you like to lounge around. The room was absolutely clean, but the look was something I remember from decades ago in the New Hampshire mountain resorts.
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July 12, 2022CJS0305
Staff Helpful, Poor Motel and Avoid Breakfast
On a positive note, the staff at this motel were very friendly and helpful. Really expensive and definitely not worth the cost. The motel is really tired, rooms were okay. We sadly had a dirty towel in a supposedly clean room but just discarded it as we had enough. Avoid at all costs the dire breakfast. Wouldn’t stay again but ideal location for us for an event.
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May 27, 2022417tamrasSTAY CLEAR AWAY!
STAY CLEAR OF THIS PLACE!! If I could give this place zero stars I would. This hotel committed to blocking rooms for a baseball tournament and gave a reasonable price to the families. The week of the tournament, Memorial Day weekend, they said they overbooked and wouldn't honor or have rooms for the families and they were out of luck. I booked my room there through Booking.com. Based on what I was hearing, I CALLED THEM. They had NO ROOM for me. The person answering the phones couldn't help me. I asked for the owner to call me back, Karen LaFranchi, but guess what...never got a call. HORRIBLE CUSTOMER SERVICE. I would never recommend this place!
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October 5, 2021kathyrW1273IK
Health Hazard Code Enforcement
The room is a health hazard. The food is a health hazard. The staff is not professional. Not wearing their face mask. The cook had rat poison near food. What was she thinking. The bathroom did not flush, There was blood in the tub and on the shower curtain. And there was drugs in the room. The sheets were not clean. The floor has not been vacuum. Dog hair on the floor and furniture. The room had a bad odor. Fix this building. The ceiling is cracking.