Spacious by Design, New all suite hotel, convenient to I-5 off exit 27, complimentary hot breakfast buffet served daily, microwave and mini-refrigerator in all rooms, living area with sofabed, desk with ergonomic chair, complimentary HSIA wired and wireless, 24 hour market, close to Harry and David Country Village.
About SpringHill Suites by Marriott Medford
Reviews & Ratings
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October 18, 2025Ron1790OUTSTANDING PROPERTY AND THE CUSTOMER SERVICE IS TOPS!
Had a great stay!!!! Chelsea started our visit off right as we checked in. She was very polite, personable, and professional. Somehow, I had a scheduling snafu and needed to rearrange my stay, which also involved other hotels. She took the time to fix the issue with a very pleasant demeanor even thought it was clearly my fault. Likewise, I had a package shipped to the hotel hoping it would arrive before I continued my travels. When I learned my items would not arrive on time, I explained it to Barbra, who came up with a solution and gave me the confidence I could leave it to her to resolve. Thank both you ladies!!!! While I did not have real encounters with others, everyone was very pleasant and helpful. The room itself was very clean. The beds were comfortable with fresh sheets (which I always inspect with a UV light ). Our stay allowed us to focus on the trip we were here for with no issues with our room or the hotel. Great place to stay in Medford and the only place I will stay when back in town. Of note, the room does not have the silly smoked glass doors that cast a silhouette of whoever is using the bathroom--Thank you for that too!
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September 24, 2025Thomas T
Best place to stay in Medford! 🙂👍
⭐️ ⭐️⭐️⭐️⭐️ We arrived as a group for a golf tournament and all needed to check in at the same time. Chelsea was the only one at the desk, yet she managed everything with professionalism, patience, and a warm smile. We had all just come off a long, exhausting day, and she seemed to notice right away—offering us waters, which we greatly appreciated. She made the whole process smooth and stress-free, and we were very impressed with the level of service she provided. The hotel itself is excellent too. The rooms were newly renovated last year, and they’re very nice and comfortable. You can’t beat the breakfast either—it’s a great way to start the day. We’re glad we still have a couple days left here and already know we’ll be looking forward to coming back.
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September 10, 2025USAtraveler365There is a time & place for everything… and this is not it…
Front desk lady’s attire was very revealing and we saw it all (Chelsea). On the positive note, all other front desk ladies were dressed & professional. The hotel is everything you would expect from a renovated SpringHill Suites by Marriott. There are lots of positives & just a couple of negatives. Those couple of negatives are - 1) It was a piece of old pretzel inside the air conditioner unit in our room, which I was able to take out myself. 2) They got to fix their ice machines. The only one that’s working is on the 2nd floor. (1st & 3rd floor are broken). This hotel has lots of positives & if not for the front desk lady’s attire, we would easily overlook the couple of negatives & would gladly give a much higher rating. Hopefully next time.
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November 15, 2024NonewnamesClean & Quiet
NIce, clean, newer hotel. Friendly staff. The room had a mini fridge, sofa & desk, but no safe. Breakfast was standard fare. The hotel itself is very nice for this level of a hotel. The only downside was the room layout with the sink area at the end of the bed. If one person needs to use the sink or dry their hair, there is no door to shut to keep the light & noise from bothering any other person in the room, specifically a person sleeping. The lighting in the sink area wasn't very bright either. Nevertheless, it was a decent stay for one night.
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September 20, 2024James6060
A Good All Rounder
A really nice hotel, nothing negative to say. The staff were really nice and helpful, especially the lady with the pink hair. The location is good, easy walking distance to loads of restaurants and Walmart. The pool and hot tub were both really nice and often empty. The rooms still seemed new. The breakfast was standard for this grade of hotel, I chose to eat elsewhere but it is perfectly edible if trying to save some money.