Snooz Inn
Wilsonville,
Willamette Valley
30245 S.W. Parkway Ave.
Wilsonville, Oregon
97070
TripAdvisor
Stayed in Room 13. I got a feeling the place wasn't totally honest. I paid a key deposit but it was never refunded. I was told the deposit was the cost to replace the key in case I lost it, but I handed it in the next morning, was told the money would take a day to be returned but that was almost 3 months ago. Stay somewhere else.
It is what is it. A cheap budget hotel next to a highway. Room was small and dated but felt clean. Good for a 1 night crash. It seemed to be a popular spot for blue collar workers to stay while on a job. Parking lot was active in the evening with people hanging out and having a smoke
My son and I drove over 1200 miles with very little sleep so by the time we got to the hotel we just wanted to sleep. Check in was easy and very friendly. The room is very small but we didn't need much since we just needed sleep. The room was clean. The bathroom was actually really nice and it was clean. We had a microwave and refrigerator. Premium channels on TV which again we didn't really watch. The one thing I DID NOT like was the locks on the door. off they would update that I would give them 5 stars.
I cannot believe how we were treated when we asked to rent a room for a week! He looked at us and said “they do not rent rooms, they sell PVC pipes”. No explanation. Only conclusion is for what we look like. Absolutely Horrible. Will be turning them into better business bureau.
If I could give this a negative rating I would. DON'T STAY HERE! If this is the last vacant hotel, motel, or inn in the area I would say keep driving just go far, far away. The staff primarily is very unpleasant. The rooms are very basic and dirty with stray hairs everywhere, sweat smelling pillows that have no pillow protectors under the cases, blood stained and unknown stained comforter, dirty carpet (don't walk barefoot), moldy shower curtains the list could go on.. If you need help from the front desk you are certainly barking up the wrong tree. Annie will refuse to help but will offer false promises. None of the staff normally working has any authority to preform normal things like a room switch when things are broken or reimbursement when you've had a terrible stay waking up in the Am with back pain due to a broken bed. The maintenence guy who was new and the only decent person working there confirmed our bed indeed was broken and bent in the middle causing the what I like to call the human taco effect where you roll to the middle and when trying to get out its like climbing a hill on your side. When receiving no help from Annie not even the call back we were promised from the "manager", we decided to stop back by upon doing so we met the "manager" who just so happened to be the owner Jung Kim. I had to fill her in on what happened like nothing had been explained to her. Huge language barrier there and she just kept repeating random things that weren't prudent to the conversation. We then visited the room we were in She and Annie laid down on the bed which by sight has a visible dip in it while they were both laying on it and when they both get out of the bed one of the wheel legs falls right off. ARE YOU KIDDING ME. We then get back to the office she offered me a $10 dollar compensation which was less than the tax on our room so pretty much a slap in the face. We truly just wanted a different room. If you are wanting "amenities" things you may find are a smelly refrigerator, sticky smelly microwave, and maybe a loud working AC with two functions, and a ice machine that we were too afraid to use. No idea how this place is still open. There is a comperble priced Inn a few blocks away that's a thousand times better with helpful staff.