TripAdvisor
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Gross!!!
This place is pretty gross. Looks like the sheets weren’t changed. The shower/tub still had pieces of hair in it. The entire place has a musty old smell to it. Breakfast was ok though. Would not recommend ever!!!
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Excellent hotel.
Excellent hotel. We had a very clean ADA handicap room which was fully accessible. Plenty of ice. All rooms are on the 2nd, 3rd, and 4th floors. At 5:30 am the power went out for the entire area so the elevator did not work. My wife is in a wheelchair and cannot walk stairs. The manager, Kalle was very helpful and called the fire department and 4 firemen carried my wife down the stairs. The breakfast was excellent when the power came back on - waffles, biscuits & gravy, hard boiled eggs, yogurt, cereal, apples, oranges, fruit cups, juice, muffins. This is an excellent hotel.
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Place is very run down they haven't done any maintenance or anything for that matter for YEARS
The shilo inn that's in Salem Oregon is a dump. I'm definitely not a Karen either. The hot tub is broken The Sana is broken The workout room is closed. The keys don't work on the back door of the main entrance the key cards don't work on the stairs to enter the building. The elevator barely works. None of the instruments work on the elevator so you don't know what floor your on only 4 people allowed at one time. Sign on door says 6 people . There is black mold in the pool room on the drop down celing panels. I can keep going if you would like. I'll definitely be calling the corporate office tomorrow and I'll also be taking pictures of this place to forward to them as
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Mixed experience
Hard to describe my experience at the Shilo in Salem. First, I must say they are currently remodeling which I’m glad to see. Not the worst hotel I’ve ever stayed at, but definitely needs a facelift inside and out. The elevator was extremely slow, my room was on the third floor and there’s no way to get up to the rooms, except for using the elevator. My room was across the hall from a small area with the ice machine and a soda machine and the employee break room. First thing after 9 o’clock in the morning. I was able to catch up on all the employee drama by listening to a little old lady complain about every one of her coworkers. Better than watching Saturday morning cartoons. Our room was OK for the money and like I said definitely needs some updating. As far as cleanliness, it seems like housekeeping does the bare minimum. After not receiving any housekeeping service for three days on Monday, I had a nice little talk with the little old lady Housekeeper, who identified herself as being in charge of housekeeping. As I was trying to explain to her about not receiving any service for three days she did not care one bit about listening to me and kept interrupting me telling me that due to Covid they do not do daily room service. The pool and Jacuzzi were very nice, did have a nice chat with the maintenance man while he was doing the checks of the pool area . The fitness center is nothing but four pieces of rusted out dilapidated equipment that do not work. Parking was pretty limited, but that’s to be expected when part of the parking lot is closed due to the remodel.
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Staff is great with kids.
Excellent staff. The desk and housekeeping were great with our small children. Our young kids had three hour jet lag and the desk workers engaged them with joy at 3am. When our infant required our bedding be replaced they were prompt and left a beautiful handwritten note and extra blankets. I will go back next time I am in Salem.